Sales Support Associate

MRC Global; Charleston (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

MRC Global is seeking an organized administrative associate to support sales operations in Charleston, WV. The role focuses on data entry, order processing, vendor coordination, and report preparation to uphold efficient sales workflows.

The successful candidate will manage files, process mail, answer calls, and assist with office duties while maintaining strict confidentiality and regulatory compliance. Overtime may be required.

Qualifications

• High school diploma or GED required.
• Two years’ experience in a business office.
• Experience or ability to learn purchasing systems, RAZOR and other MRC Global software.

Responsibilities

• Provide clerical and data entry support to sales operations.
• Establish and maintain files and process mail and calls.
• Perform data entry using MRC Global software (purchase orders, sales orders, quotes, buyouts, direct shipments).
• Verify purchases with vendors regarding shipping, billing, and customer support.
• Assist with reports and competitive analysis; handle general office duties and travel/expense tasks.
• Maintain professionalism in written and verbal communication; report hazards and follow safety procedures.

Skills

MS Office proficiency

Data entry accuracy

Confidentiality

Education

High school diploma or GED

Tools

RAZOR

Purchasing systems

Job description

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.Job PurposePerforms administrative, clerical, and data entry duties to support sales operations.ResponsibilitiesIndividual must be able to perform the essential duties with or without reasonable accommodation.Contribute to the efficient and effective operation of their team or department in order to meet MRC Global objectives.Establish and maintain relevant files and process incoming and outgoing mail.Answer incoming calls from customers and internal contacts, take messages, and follow up as appropriate.Perform efficient and accurate data entry using MRC Global-specific software: may include purchase orders, sales orders, expediting, sales quotes, buyouts, and/or direct shipments with vendor verification.Confirm accuracy of purchases with vendors, including shipping, billing, and customer support.Assist with ongoing competitive analysis to include the preparation of reports or other materials.Assist with general office duties and related tasks, i.e., travel arrangements, expense reporting, copying, filing, and office supply orders.Establish excellent rapport with management, corporate employees, branch employees, vendors, and customers using written correspondence, proper phone etiquette, and other effective interpersonal skills.Take reasonable care for the safety and health of yourself and others.Report workplace hazards, injuries, or illnesses immediately.Perform other duties or projects as assigned.QualificationsAny combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.High school diploma or GED (General Education Degree).Two years’ of experience working in a business office.Experience or the ability to learn purchasing systems, RAZOR and other MRC Global specific software.Ability to maintain strict confidentiality (specifically regarding department, contracts and original cost of material), to prioritize multiple tasks, and to work independently and as part of a team.Demonstrated Proficiency with and accuracy in using MS Office, including Word, Excel, PowerPoint, Access, and Outlook.Ability to work scheduled and unscheduled overtime.Additional QualificationsMust have the ability to provide documentation verifying legal work status.Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries.Ability to understand and comply with MRC guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines.Working ConditionsFor position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.Reasonable accommodation may be made to enable individuals to perform essential functions.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.California Employee Data Collection Notice