Sales Support Assistant

Spectrum Staffing Services/HRStaffers Inc.; Mount Olive (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Commercial Specialist to enhance workflow in their Commercial Department. This role involves coordinating order entry, shipping processes, and responding to customer inquiries. Ideal candidates will possess strong customer service skills and be proficient in Microsoft Office applications. Join a dynamic team where your contributions will directly impact customer satisfaction and operational efficiency. If you thrive in a fast-paced environment and enjoy engaging with clients, this opportunity is perfect for you.

Qualifications

• Minimum of High School Diploma; some college preferred.
• Proven experience in a Customer Centric environment.
• Experience with Microsoft Office and SAP is a plus.

Responsibilities

• Coordinate Order Entry, Shipping, and Customer Inquiries.
• Prepare Order Acknowledgements and Shipping Labels.
• Maintain departmental logs and follow up on orders.

Skills

Customer Service

Order Processing

Communication Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

SAP or ERP Systems

Education

High School Diploma

Some College

Tools

SAP

Microsoft Office Suite

Job description

3 weeks ago Be among the first 25 applicants

Spectrum Staffing Services/HRStaffers Inc. provided pay range

This range is provided by Spectrum Staffing Services/HRStaffers Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $22.00/hr

SUMMARY

The Commercial Specialist in the Commercial Department will be responsible for the coordination of the workflow in the Department as it relates to: Order Entry, Shipping, Return Material Authorizations, phone inquiries, retrieval of customer feedback, and maintenance of departmental logs. This position will also have back-up responsibilities for answering the main telephone.

RESPONSIBILITIES

• Order Entry, Order Processing
• Quotations (Parts, Accessories and Specialty Products)
• Preparation of Order Acknowledgements
• Preparation of Shipments / Shipping Labels-Cartons and Courier
• Provide Customers with information regarding shipments.
• Maintaining Projection Schedules for Instruments and Octapol.
• QCP Recalibration Order Processing Procedures
• Respond to Customer Inquiries via email or phone.
• Shared responsibility for answering the Company phone.
• Follow up on Order Status internally.
• Follow up on “Payment Pending” orders.
• Department Metrics participation as assigned.
• Month End Sales Reports as assigned.

QUALIFICATIONS

• Minimum of High School Diploma; some college preferred.
• Proven experience in a Customer Centric environment.
• Experience with Microsoft Word, Excel and Outlook
• Experience with SAP or an ERP system a plus
• Diplomatic communication skills and ability to field inquiries in a professional manner.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Temporary

Job function

• Job function

  Sales, Customer Service, and General Business

• Industries

  Manufacturing

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