Business Support Assistant Medical Imaging Clinics

Banner Health; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming healthcare! As a Business Support Assistant, you will leverage your administrative skills to support the Banner Outpatient Imaging Clinics. This role is vital in ensuring smooth operations and exceptional customer service, handling high volumes of communication with patients and vendors. If you're passionate about making healthcare easier and enjoy a fast-paced environment, this is the perfect opportunity for you to grow and thrive within a supportive team. Apply today to be part of an organization recognized for its commitment to excellence in patient care!

Benefits

Tuition Reimbursement

Continuing Education Programs

Relocation Assistance

Career Growth Opportunities

Travel Positions Available

Qualifications

• 2+ years of administrative experience in a related area.
• Ability to work independently and communicate effectively.

Responsibilities

• Provides administrative and customer services in assigned area.
• Maintains records and files ensuring accurate documentation.

Skills

Administrative Support

Customer Service

Communication Skills

Office Software Proficiency

Organizational Skills

Education

High School Diploma

Additional related education

Tools

Office Software

Job description

Business Support Assistant Medical Imaging Clinics

Department Name: Admin-Img Ctr

Work Shift: Day

Job Category: Administrative Services

Estimated Pay Range: $17.58 - $26.36 / hour, based on location, education, & experience.

In accordance with State Pay Transparency Rules.

You have a place in the health care industry. If you’re looking to leverage your abilities to make a real difference – and real change in the health care industry – you belong at Banner Health. Apply today.

Banner Health was named to Fortune’s Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.

Banner Health was recently recognized on Forbes inaugural list of America’s Dream Employers 2025. This list highlights employers across the country that prioritize workplace excellence and the happiness, satisfaction, wellbeing and fulfilment of their employees.

Banner Imaging at Banner Health is all about engaging and supporting our team as they work to change the healthcare landscape in our communities. Our talented and passionate teams care deeply about our patients and the individuals who are responsible for the needs of their extended families.

Come bring your passion for excellence, and your desire to “make healthcare easier so life can be better” to the Banner Healthcare Imaging team. As a Business Support Assistant, you will draw on your technical skills and your passion for exceptional customer service. You will be an important part of a team that supports all the branches of the Banner Outpatient Imaging Clinics. If this role sounds like the one for you, Apply Today!

Work Schedule:

• Full Time/ 40 Hours
• Monday-Friday
• 9:00am-5:30pm

Location:

• Remote

Specific job details:

• Provider Communications team handles high volumes of both inbound and outbound calls daily with referring offices across the valley regarding STAT and emergent findings.
• This position is very busy, fast-paced, and includes heavy phone work.
• Candidate needs a quiet work environment free of distractions.

Medical imaging plays a pivotal role in the delivery of excellent patient care at Banner Health. From detection and diagnosis to the treatment of illnesses and abnormalities, Banner Health’s varied medical imaging and radiology services help physicians establish and execute individualized treatment plans. Medical Imaging professionals also enjoy access to: - State-of-the-art technology - The latest in Picture Archival Communication System (PACS) technology - Relocation assistance - Tuition reimbursement - Continuing education programs - Career growth and promotion opportunities - Travel medical imaging technologist positions.

Position Summary: This position provides administrative services and assistance requiring occasional discretion and judgment. Coordinates a unique set of processes and/or services for an assigned area such as contracting, claims, sales, recruitment, services or billing.

Core Functions:

1. Provides administrative and customer or vendor services in assigned area, including performing business support functions and related administrative tasks to support a program or process.
2. Reviews and/or audits documents, forms or invoices for accuracy; initiates corrective actions as needed.
3. Corresponds with customers, patients, potential candidates, and vendors via verbal, electronic, and written communications using defined formats and procedures.
4. Maintains records and files for the assigned area, ensuring timely and accurate documentation entry into departmental systems.
5. Prepares, collates, and distributes reports in a timely manner; handles department projects as directed.
6. Maintains supply inventories by checking stock levels, anticipating needs, placing orders, and verifying receipt.
7. Works independently under general supervision, representing the company as a primary contact for outside entities such as insurance claimants, patients, and vendors.

Performs all functions according to policies, procedures, regulatory and accreditation standards, and professional standards. Provides excellent service to all customers by demonstrating core and leader behaviors daily.

Minimum Qualifications:

- High school diploma or equivalent and two or more years of administrative experience in a related area.

- Employees at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at hire and maintain it throughout employment.

- Ability to work independently, follow directions, communicate effectively, and use office software proficiently.

- Ability to organize, prioritize, and multi-task in a fast-paced environment while maintaining professionalism.

Employees working in behavioral health settings serving children or at specific Banner locations must possess an Arizona Fingerprint Clearance Card and sign an Arizona Criminal History Affidavit upon hire.

Preferred Qualifications: Additional related education and/or experience preferred.

EEO Statement: EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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