Sales Support Assistant

Micross Logo; Florida; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

HSA/FSA plans

Dental

Vision

Company paid basic Life Insurance

Employee Assistance Program (EAP)

401k with employer match

Paid leave

Vacation and holidays

Tuition assistance

529 College Savings

Pet insurance

Legal insurance

Well-being programs

Job summary

Micross is seeking a detail‑oriented Sales Support/Data Entry professional in the United States. You will enter data across multiple Micross software systems, update orders and quotes, and support the forecasting process.

A US person is required by export controls, with 1–2 years of related experience and solid MS Office skills. Responsibilities include maintaining CRM entries, assisting in weekly reviews, and collaborating with internal partners to ensure accuracy and efficient operations.

Qualifications

• Must be a US person due to export control rules.
• 1–2 years of sales support experience.
• Ability to read and write English fluently.
• Ability to transcribe complex numbers accurately.
• Proficient in basic arithmetic and MS Office.

Responsibilities

• Enter data quickly and accurately into Micross software systems.
• Process changes to sales orders, purchase orders, quotes, forecasts.
• Identify and report discrepancies to management.
• Ensure quotations are entered into CRM and reflected in bookings forecast.
• Attend and contribute to weekly reviews of open quotations, KPI, bookings forecasts and SIOP.
• Follow safety, quality, ITAR policies.
• Build relationships with internal partners.
• Perform additional duties as assigned.

Skills

Data entry

English literacy

Transcription

Basic arithmetic

MS Office

Typing

Tools

CRM system

Excel

Word

PowerPoint

Outlook

Job description

• Quickly and accurately enter data into various Micross software systems, including but not limited to sales orders, purchase orders, quotations, forecasts etc.
• Quickly and accurately process changes and/or additions to sales orders, purchase orders quotations, etc.
• Identify and report to management any apparent errors or discrepancies found on sales orders, quotations, purchase orders etc.
• Ensure that all quotations are entered into Micross’ CRM system and are reflected in the bookings forecast.
• Quickly and accurately process changes to entries in Micross’ CRM system.
• Attend and contribute to weekly reviews of open quotations, KPI’s, bookings forecasts and operational planning. (SIOP)

Other Duties & Responsibilities:

• Comply with all safety policies, practices and procedures.
• Comply with all quality and ITAR policies, practices and procedures.
• Build meaningful and productive relationships with internal business partners.
• Participate in proactive team efforts to achieve departmental and company goals.
• Contribute to building a positive team spirit.
• Communicate effectively with all levels of employees.
• Protect confidential information by not communicating, disclosing to, or using for benefit of 3rd parties.
• Maintain the highest degree of honesty and integrity at all times.
• Perform other duties as assigned.

Job Qualifications:

• Due to export control rules, must be a US person.

Job Skills:

• Ability to read and write English fluently
• Ability to read and accurately transcribe complex information. (Part numbers, lot numbers, PO numbers)
• Basic arithmetic (add, subtract, multiply, divide)
• Basic proficiency in the Microsoft Office suite of software tools. (Excel, Word, PowerPoint, Outlook)
• Ability to type quickly and accurately using a standard US English keyboard.

At Micross, our Core Values of integrity, communication, teamwork, quality and execution, self-discipline and accountability are cultivated throughout all levels of the organization.Micross provides a challenging and enjoyable workplace for members and supports the needs of the community.

Micross provides competitive benefits including medical, HSA and FSA plans, dental, vision, company paid basic Life Insurance, Employee Assistance Program (EAP), 401k with employer match, paid leave, vacation, holidays, generous tuition assistance, 529 College Savings, Pet insurance, Legal insurance, and a range of well-being programs available.

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter

: Inspired to perform without outside help

Experience

Required

1 year:

1 year:

1-2 years Sales Support Experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.