Inside Sales Representative

Micross Inc.; Durham (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with employer match

Employee Assistance Program (EAP)

Paid leave and holidays

Tuition assistance

Job summary

Micross is seeking an Inside Sales Representative for its Durham, North Carolina facility. The role involves quoting and selling advanced packaging products and services to new and existing customers, and partnering with manufacturing and product teams to ensure delivery meets customer expectations.

The candidate will generate revenue by quoting, soliciting and booking orders, communicate technical requirements, and work with Regional Sales Managers to identify and develop new customers, while

Qualifications

• Three years of sales experience in microelectronic products preferred.
• Four-year college degree preferred, ideally in science/technology.
• US citizenship required due to export control rules.

Responsibilities

• Quote and sell advanced packaging products and services to new and existing customers.
• Interpret technical requirements and explain service options to customers.
• Develop new customers with Regional Sales Managers.
• Support order lifecycle, delivery schedules, and shipping methods.
• Verify customer satisfaction and resolve issues; submit sales activity reports.
• Respond to inquiries on product pricing, delivery and availability.
• Manage customer inventory and export compliance.

Skills

Sales goals

Sales closing

Microelectronics market knowledge

Problem solving

Education

Bachelor's degree in Science/Tech

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

2 days ago Requisition ID: 1683

We are seeking a full time Inside Sales Representative for our Micross Durham, North Carolina facility.

Summary:

Perform duties to quote and sell advanced packaging products and services to new and existing customers. Partner with manufacturing and product teams to ensure product definition and delivery meet customer expectations and deliver exemplary customer service.

• Generate revenue by quoting, soliciting and booking orders
• Communicate with prospective customers to understand and interpret technical requirements and explain types of services provided by Company.
• Work with the Regional Sales Managers to identify and develop new customers
• Support customer order lifecycle as required; validating delivery schedules and shipment methods, and support any customer support requested during order processing.
• Confer with customers to verify satisfaction with product or to resolve any complaints and concerns.
• Submit periodic sales activity reports.
• Respond to inquiries providing information related to products, pricing, delivery and availability.
• Customer Inventory management
• Export Compliance Management

Other Duties & Responsibilities:

• Comply with all safety policies, practices and procedures.
• Comply with all quality and ITAR policies, practices and procedures.
• Build meaningful and productive relationships with internal business partners.
• Participate in proactive team efforts to achieve departmental and company goals.
• Contribute to building a positive team spirit.
• Communicate effectively with all levels of employees.
• Protect confidential information by not communicating, disclosing to, or using for benefit of 3rd parties.
• Maintain the highest degree of honesty and integrity at all times.
• Perform other duties as assigned.

Job Qualifications:

• Minimum of three (3) years selling microelectronic products to OEM customers is preferred
• Four-year college degree preferred, preferably in a Science and Technology discipline
• Due to export control rules, must be a US citizen.

Job Skills:

• Track record of meeting sales goals
• Proven sales skills including closing skills, prospecting skills, relationship building, and persistence
• Knowledge of the microelectronics market is preferred
• Problem solving ability

At Micross, our Core Values of integrity, communication, teamwork, quality and execution, self-discipline and accountability are cultivated throughout all levels of the organization. Micross provides a challenging and enjoyable workplace for members and supports the needs of the community.

Micross provides competitive benefits including medical, HSA and FSA plans, dental, vision, company paid basic Life Insurance, Employee Assistance Program (EAP), 401k with employer match, paid leave, vacation, holidays, generous tuition assistance, 529 College Savings, Pet insurance, Legal insurance, and a range of well-being programs available.