Sales Support Analyst

Aditi Consulting; Waukesha (WI); On-site; Full time

Job summary

Aditi Consulting is seeking an Entry Level Sales Support Analyst to ensure order quality and compliance. The role involves managing purchase contracts, maintaining communication with stakeholders, and driving process improvements. Candidates should have strong critical thinking and communication skills, with a preference for those holding a Bachelor’s degree. The position offers a competitive hourly pay rate and benefits for full-time employees.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

401(k) Plan Participation

Paid Days Off

Commuter Benefits

Life Insurance

Disability Insurance

Qualifications

• Bachelor’s degree preferred; Associate’s with 5 years or High School with 15 years experience.
• Experience in project management, customer relations, or order management.

Responsibilities

• Manage purchase contract fulfillment from Order Entry to Cash Collection.
• Oversee Order Entry processes and maintain order backlog quality.
• Drive continuous process improvements and engage in Lean, 6-Sigma efforts.

Skills

Critical Thinking

Communication

Attention to Detail

Project Management

Customer Relations

Education

Bachelor’s Degree

Associate’s Degree

High School Diploma

Job description

1 week ago Be among the first 25 applicants

Payrate: $28.00 - $28.57/hr.

Summary:
This Candidate ensures order quality, order integrity, and contract compliance from entry through to cash collection. At Company, our machines, our software, our solutions, our services, and our people make a genuine difference to medical professionals and patients all over the world. That’s because we never lose sight of what healthcare really needs for the human touch.

Responsibilities:

• Plan and proactively support the entire process of fulfilling a purchase contract from Order Entry to Cash Collection to ensure that contractual requirements and business compliance requirements are met.
• Establish and maintain communication with the appropriate individuals in the field locations and headquarters locations throughout the process, along with all the others necessary to ensure timely order management.
• Oversee Order Entry processes, including quotation review, pricing validation, and contract documentation verification, per standard work, as necessary to meet business contract rules and requirements. Maintain order backlog quality and tracking for continued compliance with contractual requirements.
• Work collaboratively with our shared service team members processing Change Order Management processes effectively, efficiently, and compliantly to standard work and contract. Track and report out to OTR leadership, and regional teams on all modifications to contracts/orders (including Change Order, Phase In/Phase Out, Locally Sourced Inventory, Construction, etc.) via standard work tracking tools.
• Optimize Sales transfers. Assist in the resolution of Accounts Receivable cash collection issues and disputes on assigned orders. Drive continuous process improvements, leveraging shared service support where appropriate.
• Confirms customer requested delivery date and plans to ensure backlog management is maintained per standard work instructions, system warnings, and alerts. Own and update timely key dates using local operating mechanisms and reports.
• Provide shipping and billing instructions in accordance with contract terms and conditions.
• Actively participate in and drive continuous process improvement exercises, standard work development and enhancement, and engage in business Lean, 6-Sigma efforts.

Qualifications:

• Bachelor’s degree is preferred, or
• Associate’s degree with 5 years of experience, or
• High School Diploma with 15 years of experience

Desired Skills:

• Ability to work in a fast-paced environment.
• Able to prioritize work and multi-task.
• Proactively follow up on open issues, with strong critical thinking and communication skills.
• Basic accounting skills and attention to detail. Current or previous experience in project management, customer relations or order management role.
• Previous experience supporting a Sales or Service team.
• Proven ability to build relationships with remote colleagues. Demonstrated aptitude and success in fostering solid, value-based relationships with internal and external customers.
• Ability to work extended hours & weekends during peak times of the year which are the last 2 weeks of the following months: March, June, September, and December.

Pay Transparency: The typical base pay for this role across the U.S. is: $28.00 - $28.57/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.

For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy (https://www.aditiconsulting.com/privacy policy).

Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human based decision making in employment decisions. By applying for this position, you agree to Aditi’s use of AI technology, including calls from an AI Voice Recruiter.

#AditiConsulting

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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