Presale Support Analyst (Remote)

Cigna; United States; Remote; Full time

Job summary

Cigna is seeking an Under 500 Presale Support Analyst to prepare medical, dental, and vision quotes while managing the RFP process. The role requires strong analytical and communication skills, along with a Bachelor's degree or equivalent experience. You will work closely with Brokers and internal partners to ensure accurate quotes and timely submissions.

Benefits

401(k) with company match

Company paid life insurance

Tuition reimbursement

Paid time off

Health-related benefits

Qualifications

• Health insurance background preferred.
• Ability to work in a fast-paced environment.
• Strong computer-based technical skills.

Responsibilities

• Prepare medical, dental, and vision field quotes.
• Manage the RFP process and ensure accuracy.
• Communicate effectively with Brokers.

Skills

Problem-solving

Analytical skills

Detail oriented

Organization skills

Communication

Education

Bachelor's Degree

Tools

Outlook

Excel

Word

Job description

The Under 500 Presale Support Analyst is responsible for reviewing Requests for Proposals (RFPs) and preparing medical, dental and vision quotes. The Presale Support Analyst works closely with the New Business Manager (NBM), Brokers and internal matrix partners to ensure an accurate and competitive Cigna quote is generated.

Responsibilities:

• Prepare medical, dental and vision field quotes using Cigna rating systems
• Manage the RFP process, report results and meet submission turnaround times.
• Ensure accuracy of information and opportunities in Salesforce.com
• Timely submission of complete and accurate proposal data to Resource Support Unit (RSU), Underwriting and other matrix partners
• Proactive communication with internal and external customers to facilitate the RFP workflow.
• Communicate effectively with Brokers to demonstrate the value that Cigna brings to the market
• Develop and build relationship with matrix partners
• Support New Business Managers with benefit optimization
• May work on various projects within the sales office
  

Qualifications

• Bachelor's Degree or equivalent work experience may substitute in lieu of degree
• Health insurance background with general understanding of the overall sales process preferred
• Strong problem-solving and analytical skills
• Detail oriented with exceptional follow-up skills
• Basic math skills
• Ability to work in a production-like, fast paced environment and adapt quickly to change
• Strong organization skills with the ability to work both independently and in a team environment; manage, prioritize and work on numerous projects at one time.
• Ability to consistently meet tight deadlines and work under pressure while anticipating the needs of the customer and/or business partner and understanding the consequences of actions.
• Strong computer based technical skills including Outlook, Excel and Word and internet/web navigation

The Under 500 Presale Support Analyst is responsible for reviewing Requests for Proposals (RFPs) and preparing medical, dental and vision quotes. The Presale Support Analyst works closely with the New Business Manager (NBM), Brokers and internal matrix partners to ensure an accurate and competitive Cigna quote is generated.

Responsibilities:

• Prepare medical, dental and vision field quotes using Cigna rating systems
• Manage the RFP process, report results and meet submission turnaround times.
• Ensure accuracy of information and opportunities in Salesforce.com
• Timely submission of complete and accurate proposal data to Resource Support Unit (RSU), Underwriting and other matrix partners
• Proactive communication with internal and external customers to facilitate the RFP workflow.
• Communicate effectively with Brokers to demonstrate the value that Cigna brings to the market
• Develop and build relationship with matrix partners
• Support New Business Managers with benefit optimization
• May work on various projects within the sales office
  

Qualifications

• Bachelor's Degree or equivalent work experience may substitute in lieu of degree
• Health insurance background with general understanding of the overall sales process preferred
• Strong written & verbal communication skills
• Strong problem-solving and analytical skills
• Detail oriented with exceptional follow-up skills
• Basic math skills
• Ability to work in a production-like, fast paced environment and adapt quickly to change
• Strong organization skills with the ability to work both independently and in a team environment; manage, prioritize and work on numerous projects at one time.
• Ability to consistently meet tight deadlines and work under pressure while anticipating the needs of the customer and/or business partner and understanding the consequences of actions.
• Strong computer based technical skills including Outlook, Excel and Word and internet/web navigation

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an hourly rate of 26 - 39 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [e-mail] for support. Do not email [e-mail] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

About the company

Cigna is an American worldwide health services organization based in Bloomfield, Connecticut.