Sales Support - AirTelligence

Ambient Enterprises; Scottsdale (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) Plan

Paid time off

Paid holidays

Flexible scheduling

Job summary

AirTelligence, part of Ambient Enterprises, seeks a Sales Support professional in Scottsdale, AZ with 2–4 years in a technical sales environment. You will help generate quotations, track opportunities, and support the equipment selections to convert leads into orders.

You will collaborate with Outside Sales Engineers, suppliers, and internal teams, providing strong customer communication and follow-through in a fast-paced setting. A focus on accuracy and organization is required.

Qualifications

• Strong customer service and relationship-building skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple quotations, opportunities, and priorities simultaneously.

Responsibilities

• Following up with customers on open proposals, quotations and opportunities to drive closes.
• Supporting Outside Sales Engineers with day-to-day activities and customer needs.
• Maintaining strong customer relationships through regular communication.
• Updating sales opportunities in the CRM with status and next steps.
• Preparing quotations based on customer requirements and pricing.

Skills

Customer service

Relationship-building

Verbal communication

Written communication

Organizational skills

Attention to detail

Multi-tasking

Sales support

Tools

Excel

CRM software

NetSuite

Job description

About us:

AirTelligence is a leading provider of turn-key air control products and systems in the Southwest. Since 2012, we’ve partnered with top HVAC manufacturers, engineers, and architects to deliver precise air management solutions across industries like healthcare, laboratories, education, data centers, and agriculture. We’re dedicated to quality, innovation, and exceptional customer service - handling everything from planning and design to installation and ongoing support. At AirTelligence, we go beyond products to build long-lasting client relationships and help organizations achieve reliable, efficient, and sustainable air control performance.

About the Role:

We are searching for Sales Support for our office in Scottsdale, AZ. This is an exciting opportunity to directly contribute to sales growth, strengthen customer relationships, and support successful customer outcomes.A successful candidate will have 2–4 years of experience in sales, manufacturing, engineering, and/or a related technical environment. This position works closely with customers, Outside Sales Engineers, suppliers, and internal teams to develop quotations, identify and track sales opportunities, support equipment and system selections, and help convert opportunities into orders.Strong communication, relationship-building, organization, and follow-through are essential for success in this role.

Sales Support is responsible for the following job duties:

• Following up with customers on open proposals, previous quotations, and active sales opportunities to help drive opportunities toward successful close
• Supporting assigned Outside Sales Engineers with day-to-day sales activities, customer needs, and opportunity development
• Building and maintaining strong customer relationships through consistent verbal and written communication
• Maintaining and updating sales opportunities within the CRM Sales Tracker, including proposal status, customer follow-up, and next steps
• Preparing quotations based on customer requirements, equipment selections, and applicable pricing
• Advising customers on the appropriate application and selection of the equipment and systems we represent
• Using manufacturer and supplier selection software to configure equipment and assist with system design, equipment selection, and pricing
• Participating in customer visits, meetings, and other sales support activities as needed
• Identifying opportunities to support business development and strengthen existing customer relationships
• Supporting booking package preparation and coordinating project handoff activities once an opportunity converts to an order
• Collaborating with Outside Sales Engineers, fellow Inside Sales Engineers, manufacturers, and internal teams throughout the sales process
• Providing technical product support to customers and assisting with product-related questions
• Supporting the preparation of submittals and other sales-related documentation as needed
• Serving as back-up support for fellow Inside Sales Engineers when necessary

Experience

• 2–4 years of experience in sales, manufacturing, engineering, HVAC, or a related technical environment preferred
• Experience working directly with customers and supporting a sales process is preferred
• Strong customer service and relationship-building skills
• Excellent verbal and written communication skills
• Strong attention to detail and organizational skills
• Sales-minded with the ability to effectively follow up on opportunities and customer needs
• Ability to manage multiple quotations, opportunities, and priorities simultaneously
• Strong computer skills, especially Excel, and ability to learn manufacturer and supplier software
• Ability to work effectively in a collaborative team environment
• Comfortable working in a fast-paced, multi-tasking environment
• Self-motivated with strong follow-through and a sense of ownership
• NetSuite experience is not required but is a plus

We offer excellent health benefits, a 401(k) Plan, Paid Time Off, Paid Holidays and flexible scheduling.

Compensation:

Up to $40.00 an hour, DOE

AirTelligence is a part of Ambient Enterprises. Ambient is a collective of HVAC design and implementation experts,each entity esteemed in their respective regions, with decadesof experience. Our experts merge craft with care, delivering safety,comfort, and highly efficient, sustainable solutions for spaces that matter most: healthcare, commercial, and residential. We have over 1k employees across the US and Canada. DMG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.