Sales Support Admin

GEMCORE; Hudson (OH); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Growth opportunities

Employer paid vacation

Medical/dental/vision insurance

Life insurance

Disability insurance

401K Retirement Savings Plan

Ongoing training and development

Job summary

GEMCORE, the parent company of GEMCO Medical, is seeking a Sales Support Admin at our Hudson, Ohio headquarters. You will provide comprehensive administrative support to the Sales team throughout the sales cycle, coordinating pre-sales and post-sales activities while helping to ensure accurate data and efficient processes.

The ideal candidate has at least 2 years in admin/support, strong MS Office and CRM skills (Salesforce or HubSpot), excellent communication, and a teamwork mindset.

Qualifications

• 2+ years in administrative, sales support or customer service.
• Proficient in MS Office; Excel experience required.
• CRM experience (Salesforce/HubSpot) preferred.
• Strong written and verbal communication skills.

Responsibilities

• Coordinate administrative activities for sales initiatives before and after customer transactions.
• Utilize CRM to monitor account activity, extract data, run reports, and assist in managing prospects.
• Understand and support sales policies and procedures to provide proper treatment to customers.
• Provide data for monthly and quarterly business reviews and prepare slides for meetings.
• Onboard new sales team members into the CRM and other systems, as needed.

Skills

Attention to detail

Team collaboration

Time management

Excellent communication

Education

High School diploma or GED

Tools

MS Office

Excel

Outlook

Teams

Salesforce

HubSpot

Job description

GEMCORE’s continued success has earned us national recognition with Inc. Magazine’s list of America’s Fastest-Growing Companies and with the Cleveland Plain Dealer as a Top Workplace seven years running. We are looking for qualified candidates who share our enthusiasm and drive for winning and want to be part of our caring culture!

Are you looking to begin or further your career in the medical supply industry where you are able to contribute to the success of the business, and build lasting relationships? All while allowing for personal time every evening, weekend, and holiday? GEMCO Medical, a division of GEMCORE, is a leading wholesale medical supply distributor and third party logistics partner. We are seeking a highly motivated Sales Support Admin to join our high energy team. The Sales Support Admin will provide comprehensive administrative support to the Sales team throughout the sales cycle, coordinating and facilitating both pre-sales and post-sales activities.

• We offer growth opportunities with potential for advancement.
• This position will work out of our corporate headquarters in Hudson, OH.
• Schedule is 8:15am - 5:00pm, Monday through Friday.
• Employer paid vacation.
• Benefits available included medical/dental/vision, life, short and long-term disability insurances, and 401K Retirement Savings Plan.
• Ongoing training and development.

Key Responsibilities of the Sales Support Admin:

• Coordinate administrative activities that enable efficient execution of sales initiatives before and after customer transactions.
• Utilizes CRM system to monitor account activity, extract data, run reports, and assist in managing prospects.
• Understand and support sales policies and procedures to provide proper and effective treatment to all customers.
• Provide data and information as needed for monthly and quarterly business reviews.
• Prepare slides and assists in presentation preparation for customer meetings, or internal sales reviews.
• Be knowledgeable of GEMCO’s product offering and reimbursement programs.
• Research trends and technical developments through related publications and training sessions to maintain current knowledge and specifically meet customer requests.
• Onboard new sales team members into the CRM and other systems, as needed.

Key Requirements for the Sales Support Admin:

• Preferably 2+ years of administrative, sales support, customer service, or related experience.
• High School diploma or GED required.
• Ability to work in a fast‑paced environment while maintaining a high attention to detail.
• Must be highly proficient with MS Office products, particularly Excel, Outlook, and Teams.
• Experience working with CRM systems (Salesforce, HubSpot, or equivalent) preferred
• Excels in a teamwork environment.
• Excellent verbal and written communication skills.
• Demonstrate good time management skills business acumen.

GEMCORE, a family of companies headquartered in Hudson, Ohio - Edwards Health Care Services, GEMCO Medical, GemCare Wellness, and GEM Edwards Pharmacy - offers a core set of healthcare solutions by partnering with manufacturers, providers, employer groups, insurance groups, and patients to deliver high quality healthcare products and innovative services to proactively better lives. For more information, visit www.gemcorehealth.com.