Sales Support

Wiremasters Inc; Columbia (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

WireMasters in Columbia, TN is seeking a Sales Support to assist the Sales Team with quotes, order processing, and coordination with customers and vendors.

Ideal candidates have strong communication, problem solving and organizational skills. This role requires attention to detail and the ability to work well under pressure; you will support the team to ensure timely and accurate product delivery.

Qualifications

• High school diploma or equivalent is required.
• Strong written and verbal communication skills.
• Able to work under pressure and prioritize tasks.
• Detail oriented with strong organizational skills.
• Customer relations and service experience is a plus.

Responsibilities

• Prepare quotes for customers as requested.
• Enter new purchase orders and process non-stock items.
• Communicate with customers and vendors in English.
• Maintain reports and backlogs as required.
• Coordinate with purchasing and sales teams to ensure on-time delivery.
• Greet and screen calls professionally.
• Operate computer systems and maintain a clean office.

Skills

Written & verbal communication

Problem solving

Attention to detail

Organizational skills

Customer service

Teamwork

Self-motivation

Education

High School Diploma or equivalent

Job description

Basic Function: The basic function of the Sales Support position is to assist the Sales Team on daily tasks. This can include, but will not be limited to, quoting material, creating new part numbers, entering new purchase orders, running reports, and coordinating with internal and external stakeholders to ensure product is on time and correct.Responsibilities:Preparing quotes for customers as requested.Source non-stock items.Communicating via email or phone calls with customers and vendors, generally done in the English language.Entering new and/or revised purchase orders.Send requisitions to the purchasing department as needed for non-stock material.Maintain expedite reports and customer portals as required by the customers.Maintain an up to date back log report.Prepare and finalize any paperwork required for new or existing customers.Assist the Sales Team as needed.Greets and screens telephone calls in a professional manner.Operate computer systems.Maintain a clean office environment.Support WireMasters Core Values; Service, Gratitude, Excellence, Quality, Integrity, Family.This list is not to be considered comprehensive and WireMasters Management retains the right to modify the contents of this document at any time. Other duties may be assigned by WireMasters Management.OUR COMPANY IS AN AT-WILL EMPLOYER. THIS MEANS THAT REGARDLESS OF ANY PROVISION IN THE EMPLOYEE HANDBOOK, JOB DESCRIPTION OR ANY OTHER DOCUMENT, EITHER YOU OR THE COMPANY MAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE. NOTHING IN THE EMPLOYEE HANDBOOK OR IN ANY DOCUMENT, WRITTEN OR ORAL, SHALL LIMIT THE RIGHT TO TERMINATE EMPLOYEMENT AT-WILL. NO OFFICER, EMPLOYEE OR REPRESENTATIVE OF THE COMPANY IS AUTHORIZED TO ENTER INTO AN AGREEMENT—EXPRESS OR IMPLIED—WITH ANY EMPLOYEE FOR EMPLOYMENT FOR A SPECIFIED PERIOD OF TIME UNLESS SUCH AN AGREEMENT IS IN A WRITTEN CONTRACT SIGNED BY THE PRESIDENT OF THE COMPANY.High School Diploma or equivalent.Strong written and oral communication skills.Excellent problem solving and critical thinking skills.Computer literacy.Able to work well under pressure and prioritize tasks.Organized, detail oriented, and self-motivated.Customer Relations and Customer Service.World class professionalism.Teamwork.