Sales Support

optiBPO; Clark City (MO); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

In-house medical team

HMO coverage

Career growth opportunities

Job summary

optiBPO is seeking a Sales Support professional to join the Clark City office for a mid-shift, on-site role. You’ll support the UK sales team by capturing and chasing meeting actions, creating on-brand presentations with Claude using the Knighton design system, and keeping the sales admin running smoothly.

The role involves CRM maintenance, quotes, and proactive follow-ups to help schools and Trusts stay well-supported.

Qualifications

• Relevant Experience: Previous experience in Sales Support, Sales Administration, Sales Coordination, or a similar administrative support role.

Responsibilities

• Meeting actions and follow-up
• Review recordings and notes of sales and customer meetings
• Write up clear action lists: what, who, and by when
• Log actions in the team's task system and CRM, and send follow-up summaries to the team
• Chase outstanding actions and flag anything overdue to the Sales Manager
• Prepare short weekly round-ups of open and completed actions
• Use Claude and the Knighton design system to build customer presentations, proposals, and pitch decks from briefs, notes, s and product information
• Tailor existing decks for different schools, Trusts and meetings, including Cascade and K-range material
• Build and maintain a library of reusable slides, prompts and templates
• Keep the CRM accurate: contacts, opportunities, notes and pipeline stages
• Prepare quotes, proposals and sales documents for review
• Manage diaries, book meetings and send calendar invites for the team
• Organise shared files and folders so documents are easy to find
• Pull together simple sales reports and pipeline updates
• Handle general inbox, data entry and other ad hoc admin as needed
• Microsoft Teams: daily check-ins, meetings, s and messaging with the sales team
• Claude
• Odoo
• Phocas
• Merlin
• Creating design presentations and writing up meeting actions
• CRM & pipeline
• Sales reporting and performance dashboards
• Preparing customer quotes

Skills

Sales Support

CRM and Data Management

Tools

PowerPoint

Word

Excel

Job description

Job Category: Sales | JR-23206

Job Location: Clark City Front, Pampanga

If you are a Sales Support professional looking for more, this might be the perfect opportunity for you.

Location / Shift

Clark City Front Office, Mid Shift (UK)

NOTE: You must be willing to work in the office at the above office location to apply for this position

Job Description

We're looking for a reliable, organised Sales Support Assistant to work remotely with the UK sales team. You'll capture and chase meeting actions, build on-brand presentations with Claude and keep sales admin running smoothly. Your job is simple: take admin and follow-up off our sales team's plate so they can spend more time with schools and Trusts. Service that shows up starts behind the scenes. The Company supplies washroom, janitorial and cleaning products to schools, Multi Academy Trusts and other organisations across the UK. The Company has been trading since 2003, stocks more than 2,000 product lines, and looks after 750+ active clients from its base in Castle Donington. They take the chaos out of cleaning supplies for schools and Academy Trusts, helping estates and procurement leads feel more in control, more compliant and better supported.

Key Responsibilities

• Meeting actions and follow-up


• Review recordings and notes of sales and customer meetings.


• Write up clear action lists: what, who, and by when


• Log actions in the team's task system and CRM, and send follow-up summaries to the team


• Chase outstanding actions and flag anything overdue to the Sales Manager


• Prepare short weekly round-ups of open and completed actions

Design Presentation Using Claude

• Use Claude and the Knighton design system to build customer presentations, proposals, and pitch decks from briefs, notes, s and product information


• Keep every deck on brand: Deep Blue, Dark Grey and Fresh Blue, Albert type, and our key message, "Washrooms taken care of, one less thing to think about."\


• Write in the Knighton voice: practical, clear, useful and human, in British English


• Turn rough ideas, sketches and meeting notes into polished slides


• Tailor existing decks for different schools, Trusts and meetings, including Cascade and K-range material


• Build and maintain a library of reusable slides, prompts and templates

Sales Team Admin

• Keep the CRM accurate: contacts, opportunities, notes and pipeline stages


• Prepare quotes, proposals and sales documents for review


• Manage diaries, book meetings and send calendar invites for the team


• Organise shared files and folders so documents are easy to find


• Pull together simple sales reports and pipeline updates


• Handle general inbox, data entry and other ad hoc admin as needed

Systems

• Microsoft Teams: daily check-ins, meetings, s and messaging with the sales team


• Claude


• Odoo


• Phocas


• Merlin


• Creating design presentations and writing up meeting actions


• CRM & pipeline


• Sales reporting and performance dashboards


• Preparing customer quotes

Non-negotiable skills and Requirements

• Relevant Experience: Previous experience in Sales Support, Sales Administration, Sales Coordination, or a similar administrative support role.


• CRM and Data Management: Experience maintaining customer records, updating CRM systems, tracking opportunities, and keeping sales information organized.


• Proficiency in Microsoft Office: Working knowledge of PowerPoint, Word, and Excel, particularly for presentations, documentation, and reporting.


• Work Setup and Schedule: Willing to work on-site at CCF and follow the required midshift schedule.

Why join optiBPO?

optiBPO is an exciting workplace where you will be surrounded by smart, talented professionals supporting clients across Australia, New Zealand, the US, Canada, and Europe. Moreover, this is an excellent opportunity for anyone interested in taking on the role of Sales Support within an international environment.

Perks & Benefits

• In-house medical team and HMO coverage.


• A healthy workplace promotes collaboration and creativity.


• Clear growth strategies and learning opportunities to advance your career.

Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we need to help you advance your career by elevating growth strategies. You will also have learning opportunities throughout your career journey with us. If you are passionate about contributing to a dynamic team, the Sales Support role offers great career prospects at optiBPO.