Sales Supervisor, SOHO

VIVAIA; New York (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

The hourly salary range for this role:

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick & Public

Family Leave (Maternity, Paternity)

Training & Development

Job summary

VIVAIA in New York seeks a motivated Sales Supervisor to support daily floor operations and help lead the store team, ensuring excellent customer service and the achievement of sales targets.

You will coach the sales team, improve product knowledge, manage merchandising and inventory, and assist in promotions while upholding brand standards to create a positive shopping experience.

Qualifications

• 2+ years of retail experience, preferably including supervisory or leadership roles.
• Strong interpersonal and communication skills with a focus on customer service.
• Proven ability to motivate and lead a sales team effectively.
• Detail-oriented with excellent organizational and problem-solving abilities.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Positive attitude and collaborative team player.

Responsibilities

• Supervise and support the sales team to meet and exceed sales goals.
• Provide coaching, training, and feedback to team members to improve product knowledge and customer service.
• Assist in managing daily store operations including merchandising, inventory control, and visual standards.
• Ensure all customers receive a high level of service with personalized assistance and product recommendations.
• Monitor sales floor activities to maintain store presentation and customer experience.
• Help with cash handling, transaction accuracy, and maintaining security procedures as needed.
• Support Store Manager in implementing promotional activities and operational initiatives.

Skills

Interpersonal skills

Communication skills

Motivate lead team

Detail-oriented

Flexibility

Team player

Job description

We are seeking a motivated and results-driven Sales Supervisor to support the daily sales floor operations and assist in leading the store team. This role is essential in ensuring excellent customer service, achieving sales targets, and maintaining store standards.

As a Sales Supervisor at VIVAIA, you will work closely with the Store Manager to coach and support the sales team, drive sales performance, and uphold brand standards to create a positive shopping experience.

What You'll Do

• Supervise and support the sales team to meet and exceed sales goals.
• Provide coaching, training, and feedback to team members to enhance product knowledge and customer service skills.
• Assist in managing daily store operations including merchandising, inventory control, and visual standards.
• Ensure all customers receive a high level of service, including personalized assistance and product recommendations.
• Monitor sales floor activities to maintain store presentation and customer experience.
• Help with cash handling, transaction accuracy, and maintaining security procedures as needed.
• Support Store Manager in implementing promotional activities and operational initiatives.

About the Role

We are seeking a motivated and results-driven Sales Supervisor to support the daily sales floor operations and assist in leading the store team. This role is essential in ensuring excellent customer service, achieving sales targets, and maintaining store standards.

As a Sales Supervisor at VIVAIA, you will work closely with the Store Manager to coach and support the sales team, drive sales performance, and uphold brand standards to create a positive shopping experience.

What You'll Do

• Supervise and support the sales team to meet and exceed sales goals.
• Provide coaching, training, and feedback to team members to enhance product knowledge and customer service skills.
• Assist in managing daily store operations including merchandising, inventory control, and visual standards.
• Ensure all customers receive a high level of service, including personalized assistance and product recommendations.
• Monitor sales floor activities to maintain store presentation and customer experience.
• Help with cash handling, transaction accuracy, and maintaining security procedures as needed.
• Support Store Manager in implementing promotional activities and operational initiatives.

Requirements

• 2+ years of retail experience, preferably including supervisory or leadership roles.
• Strong interpersonal and communication skills with a focus on customer service.
• Proven ability to motivate and lead a sales team effectively.
• Detail-oriented with excellent organizational and problem-solving abilities.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Positive attitude and collaborative team player.

Benefits

• The hourly salary range for this position is $21.00 to $26.00 per hour
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development