Sales Supervisor — Flexible Hours & Growth

Mars; Alexandria (VA); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Competitive wages starting at $25/hour

Flexible schedules

401K and paid time off

Tuition reimbursement program

Mental Health benefits

Ongoing development programs

Store discounts

Career opportunities within Mars Inc

Job summary

Hotel Chocolat is seeking a Sales Supervisor to lead a team on King Street in Alexandria, VA, partnering with the Store Manager to deliver an exceptional guest experience. You will drive sales through product knowledge and strong customer service while upholding the brand’s values.

You will manage stock, merchandising, health and safety, and daily operations, ensuring a consistent, welcoming environment. This role offers growth within Mars Inc and a comprehensive benefits package.

Qualifications

• Customer service experience in a retail setting is essential.
• Ability to work well in a team and contribute to store goals.
• Merchandising skills to ensure attractive, compliant displays.
• Strong communication with customers and colleagues to understand needs.
• Product knowledge encompassing cocoa products, allergens, and sustainability.

Responsibilities

• Provide on-site leadership with Store Manager to deliver exceptional customer experience.
• Lead a high-performing team and uphold brand culture and ethics.
• Drive sales through confident customer interactions and product knowledge.
• Coordinate stock, displays, and loss-prevention measures to control costs.
• Ensure health, safety, and cleanliness standards in daily operations.

Skills

Customer Service

Teamwork

Merchandising

Communication

Product knowledge

Job description

Hotel Chocolat is seeking a Sales Supervisor to lead a team on King Street in Alexandria, VA, partnering with the Store Manager to deliver an exceptional guest experience. You will drive sales through product knowledge and strong customer service while upholding the brand’s values.

You will manage stock, merchandising, health and safety, and daily operations, ensuring a consistent, welcoming environment. This role offers growth within Mars Inc and a comprehensive benefits package.