Sales Supervisor

Steve Madden Ltd.; Town of Florida (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Medical/Dental/Vision

Life & Disability

401K match

Paid time off

Employee discount

Discount events

Free shoes

Employee assistance

Referral program

Job summary

Steve Madden Ltd. is seeking a part-time Sales Supervisor to support the management team in a fast-paced retail environment in New York. The role focuses on leading a team, delivering exceptional customer service, and assisting in training and store operations.

The position requires 2–3 years of retail experience, a high school diploma, and the ability to work a flexible schedule including days, evenings, weekends, and holidays. Benefits and employee discounts are offered.

Qualifications

• Strong organizational and coordination abilities.
• Proven team-building and leadership skills.
• Clear verbal and written communication.
• Adaptability to flexible retail hours.
• Ability to train and develop staff.

Responsibilities

• Lead, inspire, and motivate the team to meet sales targets and deliver customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues quickly and courteously.
• Act as liaison between customers, sales team, and store management.
• Communicate with customers, team members, management, and corporate stakeholders.
• Assist in store operations including floor moves, merchandising, display maintenance, cleaning, and inventory returns.
• Be flexible and perform duties outside of the immediate role when needed.

Skills

Organizational skills

Team-building

Verbal communication

Written communication

Flexible schedule

Education

High school diploma or equivalent

Job description

The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.


• Assist in training and developing a successful sales team.


• Ensure that all customer service initiatives are in place to address issues quickly and courteously.


• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.


• Communicate effectively with customers, team members, management, and corporate stakeholders.


• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.


• Be flexible and occasionally perform work outside of your specific role.

Requirements

• Minimum of 2-3 years of retail experience.


• High school diploma or equivalent preferred.


• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.


• Excellent team-building skills.


• Strong verbal and written communication skills.


• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Benefits

• Medical, Dental, Vision Benefits & Flexible Spending Accounts


• Life & Short/Long-Term Disability Benefits


• 401K Eligibility over the age of 21 with Company match after 6 months of employment


• Paid time off benefits including paid vacation, sick time, voting


• 50% off employee discount and 40% off immediate family discount


• Friends and Family Discount Events


• Free shoe every season/quarter


• Employee Assistance Program


• Employee Referral Program

Full-Time/Part-Time

Part-time

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.

The actual pay rate will depend on the person's qualifications and experience.

$16.00 - $17.00 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.