Sales Supervisor

Steve Madden Ltd.; Orlando, Northern (FL, KY); Hybrid; USD 21,000 - 34,000; Part time

Benefits offered by this job

Medical, Dental, Vision Benefits

Life & Short/Long-Term Disability

401K Eligibility with Company match

Paid time off including vacation, sick

50% off employee discount and 40% off

Friends and Family Discount Events

Free shoe every season/quarter

Employee Assistance Program

Employee Referral Program

Job summary

Steve Madden Ltd. in Orlando is seeking a part-time Sales Supervisor to support store leadership, drive sales, and deliver exceptional customer service.

You will lead the team in the absence of managers, assist in training, coordinate floor moves, merchandising, and inventory tasks, and ensure smooth daily operations within a dynamic retail environment.

This role offers competitive employee discounts and benefits while working a flexible schedule with weekends and holidays.

Qualifications

• Minimum 2–3 years of retail experience.
• Excellent organizational and coordination skills.
• Strong verbal and written communication skills.
• Flexible schedule including weekends and holidays.

Responsibilities

• Lead and motivate the sales team to achieve targets.
• Assist in training and developing the sales team.
• Ensure customer service initiatives address issues quickly and courteously.
• Act as liaison between customers, sales associates, and store management.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in store operations including merchandising, floor moves, inventory returns as needed.
• Be flexible and perform duties outside of your role when required.

Skills

Retail experience

Team leadership

Customer service

Education

High School Diploma

Job description

The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Requirements

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Benefits

• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Employee Referral Program

Full-Time/Part-Time

Part-time