Sales Supervisor

Steve Madden Ltd.; Ontario (CA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Employee discount 50%

Family discount 40%

Friends & Family Events

Free shoes each season

Assistance program

Referral program

401K match

Job summary

Steve Madden Ltd. is seeking a part-time Sales Supervisor to support the management team and lead the sales floor in the absence of Store Manager and Assistant Store Manager.

You will drive sales, train staff, and ensure top-tier customer service while coordinating with leadership and corporate stakeholders. The role requires 2-3 years of retail experience, strong organizational and communication skills, and a flexible schedule including weekends and holidays.

Qualifications

• Minimum 2-3 years of retail experience.
• Excellent organizational skills.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours (days, evenings, weekends, holidays).
• High school diploma or equivalent preferred.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues quickly and courteously.
• Act as liaison between customers, sales associates, and store management.
• Communicate effectively with customers, team, management, and corporate stakeholders.
• Assist in store operations including floor moves, merchandising, and inventory-related tasks.
• Be flexible and occasionally perform work outside of the specified role.

Skills

Organizational skills

Team-building

Communication skills

Retail experience

Education

High school diploma or equivalent

Job description

The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Requirements

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Employee Referral Program

Full-Time/Part-Time

Part-time

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.
The actual pay rate will depend on the person's qualifications and experience.

$18.00 - $18.50 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.