Sales Supervisor

Brobston Group; Santa Clara (CA); On-site; USD 55,000 - 75,000; Part time

Job summary

Brobston Group in Santa Clara, CA is seeking a Store Supervisor to lead daily sales floor operations and ensure outstanding customer service. You will coach sales associates, uphold service standards, and collaborate with managers to drive sales and guest satisfaction.

You will maintain merchandise presentation, handle opening/closing procedures, and support store operations. Strong communication, teamwork, and analytic mindset are essential to grow client relationships and meet store goals.

Qualifications

• Strong communication and interpersonal skills are essential.
• Teamwork and motivation are important for staff development.
• Analytical mindset and business acumen help drive sales performance.
• Experience with Office productivity tools and Workday/Outlook is preferred.

Responsibilities

• Coach and support sales associates, communicate training needs, and help the team grow client relationships and sales.
• Deliver excellent customer service, build clientele, and meet or exceed personal sales and sales-per-hour goals.
• Maintain merchandise and uphold visual presentation standards, including stock maintenance, product transfers, folding, and floor changes.
• Support store operations, including opening and closing procedures, returns and exchanges, task follow-up, and communication with managers and associates.

Skills

Communication

Interpersonal skills

Teamwork

Motivation

Staff development

Tools

Microsoft Office

Workday

Outlook

Job description

Summary

Supervise the sales floor to deliver a memorable customer experience and uphold high service standards. Build client relationships, support sales goals, and partner with managers to develop as a store leader.

Responsibilities

• Coach and support sales associates, communicate training needs, and help the team grow client relationships and sales.


• Deliver excellent customer service, build clientele, and meet or exceed personal sales and sales-per-hour goals.


• Maintain merchandise and uphold visual presentation standards, including stock maintenance, product transfers, folding, and floor changes.


• Support store operations, including opening and closing procedures, returns and exchanges, task follow-up, and communication with managers and associates.

Requirements

• Strong communication, interpersonal, teamwork, motivation, and staff development skills.


• Analytical and business acumen, with a passion for the product and ability to provide elevated customer service.


• Relevant work experience preferred; computer skills and familiarity with Microsoft Office, Workday, and Outlook preferred.


• Ability to operate a register, stand and walk for multiple hours, move around the sales floor and stock areas, lift up to 30 pounds, and climb a ladder as trained.