Sales Supervisor

Brobston Group; Edina (MN); On-site; USD 25,000 - 33,000; Full time

Job summary

Brobston Group in Edina, MN is seeking a Retail Sales Supervisor to oversee daily operations on the sales floor, ensure a memorable customer experience, and uphold high service standards. You will build client relationships and support sales goals while partnering with store managers to develop leadership skills within the team.

The role requires strong verbal and written communication, interpersonal and financial skills, and the ability to mentor staff, manage stock and merchandising, and help

Qualifications

• Strong verbal and written communication skills.
• Excellent interpersonal and analytical abilities.
• Proven business and financial acumen.
• Proficiency with computers and basic software.
• Ability to mentor and develop staff.

Responsibilities

• Coach and mentor sales associates, communicate training needs, and promote customer service and product knowledge standards.
• Build client relationships and clientele business through social engagement and value-added services.
• Meet and exceed personal sales and sales-per-hour goals while supporting the team in maximizing sales.
• Maintain merchandise and visual presentation standards, including stock maintenance, product transfers, folding, and floor changeovers.
• Support daily store tasks, opening and closing procedures, returns, and exchanges when a manager is absent.

Skills

Verbal and written communication

Interpersonal skills

Analytical skills

Business and financial skills

Computer skills

Staff development

Job description

Summary

Supervise the sales floor to deliver a consistent, memorable customer experience and uphold high service standards. Build client relationships, support sales goals, and partner with store managers to develop leadership skills and positively influence the team.

Responsibilities

• Coach and mentor sales associates, communicate training needs, and promote customer service and product knowledge standards.
• Build client relationships and clientele business through social engagement and value-added services.
• Meet and exceed personal sales and sales-per-hour goals while supporting the team in maximizing sales.
• Maintain merchandise and visual presentation standards, including stock maintenance, product transfers, folding, and floor changeovers.
• Support daily store tasks, opening and closing procedures, returns, and exchanges when a manager is absent.

Requirements

• Strong verbal and written communication, interpersonal, analytical, business, and financial skills.
• Ability to guide individuals toward goals through teamwork, motivation, negotiation, and staff development.
• Relevant work experience preferred; strong computer skills preferred.
• Ability to stand, move, and walk for multiple hours, maneuver throughout the store, lift up to 30 pounds, and climb a ladder as trained.