Sales Strategy & Operations Lead

RXinsider LTD.; Kennesaw, Northern (GA, KY); Hybrid; USD 90,000 - 157,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer is seeking a Sales Operations Manager – Sales Strategy to partner with regional leaders, driving data‑driven decisions to boost forecast accuracy and sales productivity. The role sits in Global Revenue Operations and emphasizes AI-enabled analytics and cross‑functional collaboration.

The position is hybrid (8 days in office per month) in the United States location, with travel up to 10% and a compensation range of $89,600–$157,000 USD.

Qualifications

• 5+ years’ experience in Sales Operations, Revenue Operations or a related role.
• Demonstrable experience delivering advanced sales analysis and business intelligence to sales leaders.
• Evidence of leading structured pipeline management and forecasting processes, using leading and lagging indicators to improve forecast accuracy and business confidence.
• Ability to translate complex data into a clear, compelling narrative with recommendations and insights that influence sales leadership.
• Proficient in Salesforce, Power BI and sales analytics platforms, with experience improving adoption, data integrity and effective system utilization.
• Adept at building collaborative, productive relationships with senior cross‑functional stakeholders in complex, matrixed environments.
• Demonstrable ability to identify process and operational improvements that remove friction, strengthen execution and enhance sales operating rhythms.

Responsibilities

• Proactively analyze sales performance against targets and KPIs, translating complex data into a clear, commercially focused narrative that equips sales leaders with actionable insights and recommendations on performance trends, risks and growth opportunities.
• Own and lead the sales operating cadence for supported segments or regions, including forecast meetings, pipeline reviews and overall team performance reviews, using disciplined pipeline management and risk identification to improve forecast accuracy.
• Leverage AI-enabled analytics to accelerate forecasting, inspections and performance analysis, applying judgment to translate findings into practical recommendations and actions.
• Perform in-depth pipeline reviews to strengthen opportunity health, improve pipeline progression and increase confidence in pipeline quality.
• Conduct deep analysis of sales metrics to uncover performance and productivity trends and identify opportunities to support growth across new business, renewals, cross-sell and upsell.
• Champion Salesforce/CRM data integrity, process compliance and adoption of dashboards, analytics solutions and sales tools to support trusted, data-driven decision‑making.
• Collaborate with Segment and Regional Sales VPs, Global Sales Operations and Finance to ensure complete and accurate delivery of all sales planning components.
• Lead or support cross‑functional sales operations initiatives that improve sales effectiveness, productivity, scalability and adoption of new tools.
• Act as a subject matter expert and trusted advisor for forecasting, pipeline management, sales performance measurement and operational best practice.

Skills

Sales analytics

Data storytelling

Pipeline management

Forecasting

Cross-functional collaboration

CRM data integrity

Stakeholder management

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

Power BI

Job description

Wolters Kluwer is seeking a Sales Operations Manager – Sales Strategy to partner with regional leaders, driving data‑driven decisions to boost forecast accuracy and sales productivity. The role sits in Global Revenue Operations and emphasizes AI-enabled analytics and cross‑functional collaboration.

The position is hybrid (8 days in office per month) in the United States location, with travel up to 10% and a compensation range of $89,600–$157,000 USD.