Sales Specialist - Powder Keg Harley-Davidson

ridenowpowersports; Mason (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Healthcare, Dental, & Vision Insurance

Employee discounts on gear and bikes

PTO

Paid training and product education

Development opportunities

Job summary

Powder Keg Harley Davidson in Mason, OH seeks an energetic customer service professional to join our dealership team. You will guide guests through the motorcycle buying journey, highlight features and benefits, and drive personal sales growth within a team-focused culture.

Responsibilities include maintaining showroom presentation, data entry in CRM, and collaborating with departments to maximize cross-sell opportunities. A passion for motorcycles helps you connect with customers.

Qualifications

• Experience delivering high level customer service in a retail or dealership setting.
• Strong communication and active listening skills.
• Previous sales experience with a results-oriented mindset.
• Ability to work weekends and peak sales periods.
• Must be able to stand for extended periods and assist with moving motorcycles.

Responsibilities

• Assist guests through the purchase process, greeting, selection, negotiations, and delivery.
• Promote Harley Davidson advantages using feature-benefit sales techniques.
• Coordinate with Parts, Financing, Insurance, Warranties, and Service for cross-selling.
• Enter client information and interactions into the CRM.
• Maintain showroom displays and stay current on brand knowledge and company events.

Skills

Customer service

Communication

Sales experience

Weekend availability

Standing for long periods

Job description

Powder Keg Harley Davidsonis seeking an energetic and positive individual to join our growing team of customer service superstars! If you are an active listener, exceptional problem solver, a salesman at heart, people person, and have a passion for Motorcycles, you may be the perfect fit for this team! We provide an unparalleled and highly rated experience for our guests, and we value relationship-building with a customer centric approach to sales.

This position is a commission-based career, which means you can maximize your income based on the effort you put in and make an awesome living!

Responsibilities

• Assist guests through the purchase process (greeting, selection, numbers, negotiations, financing, and delivery) ensuring their time with us is easy and stress free!
• Sell the passion and excitement of Harley Davidson to our customers using proactive feature-benefit sales techniques providing advantages of our products over competing brands.
• Make introductions to other departments to ensure cross selling of Parts and Accessories, Financing, Insurance Products and Services, Warranties, and Service Plans.
• A self-starter! Patiently and persistently follow up on all prospects and customers.
• Maintain the showroom and display of motorcycles in a manner appealing to customers.
• Enter data into our CRM on all client information and interactions.
• Stay up to date with our brand, product knowledge, company information, and company-wide events, truly becoming a resource to our customer base.
• Perform other related duties as assigned.

What We're Looking For:

• Strong communication and customer service skills
• A self-starter attitude with the drive to exceed goals
• Prior experience in retail or dealership sales is preferred
• High level of enthusiasm and a willingness to learn product knowledge & follow a sales process
• Punctuality is vital to a team dynamic
• Ability to work weekends and peak sales periods
• Self-motivated with a goal-oriented mindset
• Must be able to stand for extended periods of time
• Must be able to safely push motorcycles weighing up to 850lbs
• Must be able to safely and efficiently move through the dealership premises- including indoor showrooms, vehicle lots, and service areas- while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.

What We Offer:

• Commission plus training pay
• Employee discounts on gear and vehicles
• Ongoing training and product education in a classroom setting & virtually
• Healthcare, Dental, & Vision Insurance
• Employer paid life and short-term disability insurance
• PTO

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*