Sales Specialist - Peptide Division

Carbosynth LLC; Gardner (MA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Biosynth's Gardner, MA site is seeking a Sales Specialist to drive our custom R&D peptide business, guiding customers from initial enquiry to quotes and orders. You will translate scientific needs into tailored peptide solutions and coordinate with technical teams to deliver impact, while expanding customer relationships.

The role blends science with customer-facing commercial development, ideal for someone with life sciences background seeking growth in sales.

Qualifications

• BSc or equivalent in Life Sciences, Chemistry or related discipline.
• Interest in peptide chemistry; knowledge of clinical peptide chemistry would be advantageous.
• Previous sales experience within Life Sciences is preferred but not essential.
• Strong customer-service mindset and genuine interest in understanding and responding to customer needs.
• Excellent communication and presentation skills, with the confidence to engage with both customers and technical colleagues.
• Strong organisational skills and the ability to manage multiple customer requirements and projects simultaneously.
• Experience using a CRM platform.

Responsibilities

• Manage and respond to customer peptide enquiries, preparing accurate and commercially competitive technical quotations and ensuring proposals are delivered on time.
• Build strong customer relationships by initiating, preparing for and actively participating in customer meetings.
• Understand customer requirements and work with our technical experts to develop appropriate commercial and technical solutions.
• Coordinate peptide specifications, project timelines and deliverables with our QA, QC and Production teams.
• Act as the key point of contact between customers and internal technical teams, ensuring customer requirements are clearly understood and translated into manufacturing and technical specifications.
• Identify opportunities to develop existing customer relationships and introduce customers to additional Biosynth capabilities.
• Identify and develop cross-selling opportunities across Peptide Discovery, Immuno Design and Bioconjugation services.
• Attend relevant industry congresses and events, building your network and keeping up to date with developments across Therapeutics, IVD Diagnostics and Theranostics.
• Monitor market developments and use your understanding of the life sciences market to identify potential business opportunities.
• Work closely with our Marketing team and contribute to initiatives that strengthen our brand, showcase our technical expertise and promote our capabilities.

Skills

Customer service

Communication skills

Life sciences knowledge

CRM experience

Education

BSc Life Sciences or related

Tools

CRM software

Job description

Biosynth’s Peptide Division provides end-to-end peptide solutions spanning ISO9001, ISO13485 and GMP grade peptide manufacturing.

We support the development of innovative peptide therapeutics from early discovery through clinical development, combining scientific expertise with scalable, high-quality production capabilities.
Our capabilities include peptide discovery, lead optimization, analytical and process development and GMP production of peptides for preclinical and clinical applications.
We work closely with pharmaceutical and biotechnology partners to advance novel peptide candidates efficiently from concept to clinical-stage material.

Biosynth participates in the development and clinical evaluation of new chemical entities (NCEs) and personalized Immunotherapies (Neoantigen) within Therapeutics, IVD Diagnostics, Theranostics and Cosmeceutical applications

The Opportunity

We are looking for a Sales Specialist to join our growing Peptide Division and play a key role in developing our custom R&D peptide business.

This is an exciting opportunity for someone with a life sciences background who enjoys working with customers and has an interest in commercial development. You don't need to have spent your entire career in sales - if you have scientific experience and are looking to take the next step into a customer-facing commercial role, we'd love to hear from you.

You will manage the customer journey from the initial enquiry and technical discussion through to quotation, negotiation and order approval. Working closely with our scientific and technical teams, you'll help customers understand what is possible and translate their requirements into tailored peptide solutions.

You'll become a key link between our customers and internal teams, developing strong relationships while helping to identify new business opportunities across our peptide and wider Biosynth capabilities.

Duties

• Manage and respond to customer peptide enquiries, preparing accurate and commercially competitive technical quotations and ensuring proposals are delivered on time.
• Build strong customer relationships by initiating, preparing for and actively participating in customer meetings.
• Understand customer requirements and work with our technical experts to develop appropriate commercial and technical solutions.
• Coordinate peptide specifications, project timelines and deliverables with our QA, QC and Production teams.
• Act as the key point of contact between customers and internal technical teams, ensuring customer requirements are clearly understood and translated into manufacturing and technical specifications.
• Identify opportunities to develop existing customer relationships and introduce customers to additional Biosynth capabilities.
• Identify and develop cross-selling opportunities across Peptide Discovery, Immuno Design and Bioconjugation services.
• Attend relevant industry congresses and events, building your network and keeping up to date with developments across Therapeutics, IVD Diagnostics and Theranostics.
• Monitor market developments and use your understanding of the life sciences market to identify potential business opportunities.
• Work closely with our Marketing team and contribute to initiatives that strengthen our brand, showcase our technical expertise and promote our capabilities.

What we’re looking for

We're particularly interested in people who combine scientific knowledge with strong communication skills and a genuine interest in working with customers.

This could be a great opportunity if you have some experience in life sciences and are looking to develop your career in sales. Equally, if you're currently working as a Lab Technician, Scientist or in another technical role and are interested in moving into a commercial, customer-facing position, we'd encourage you to apply.

You will ideally have:

• A BSc or equivalent degree in Life Sciences, Chemistry or a related discipline.
• An interest in peptide chemistry; knowledge of clinical peptide chemistry would be advantageous.
• Previous sales experience within Life Sciences is preferred but not essential.
• A strong customer-service mindset and genuine interest in understanding and responding to customer needs.
• Excellent communication and presentation skills, with the confidence to engage with both customers and technical colleagues.
• Strong organisational skills and the ability to manage multiple customer requirements and projects simultaneously.
• Experience using a CRM platform.
  

A collaborative, team-focused approach and the ability to work effectively across departments

This is an opportunity to combine science, customer relationships and commercial development within a growing global life sciences organisation.

You’ll work alongside scientists, technical experts and commercial colleagues, gaining exposure to innovative peptide projects and customers across the pharmaceutical and biotechnology industries.

For someone looking to move from a scientific or laboratory background into a commercia l career, this role offers the opportunity to build on your existing technical knowledge while developing valuable skills in sales, customer relationship management, business development and the rapidly evolving peptide market.

This role is based at our Gardner, Massachusetts site and operates on a hybrid working model.

About us

Biosynth is an innovative life sciences reagents, custom synthesis and manufacturing services company headquartered in Staad, Switzerland. We are by scientists, for scientists, securing supply chains with consistent quality, across the globe. As a trusted supplier, manufacturer and partner to the pharmaceutical, life science and diagnostic industries, as well as food, agrochemical and cosmetic customers, we have facilities on three continents and a rapid global distribution network. Our main production laboratories are located in Switzerland, the UK, Slovakia and China, with peptide and antibody production in the US, the UK and the Netherlands. Enzyme projects are based in Austria, bioconjugation projects in Germany and biological IVD reagents in Ireland.