Sales Specialist - Peptide Division

Biosynth; Gardner (MA); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Biosynth is seeking a Sales Specialist to join our Peptide Division at the Gardner, MA site, helping drive our custom R&D peptide business. You will guide customers from initial inquiry through quotation, negotiation and order approval, translating requirements into tailored peptide solutions.

You will collaborate with scientists and technical teams to identify opportunities, develop relationships, and promote our peptide and wider Biosynth capabilities, all within a hybrid work model based

Qualifications

• Bachelor-level degree in life sciences or related field.
• Interest in peptide chemistry and customer-facing roles.
• Experience in life sciences sales is a plus but not required.

Responsibilities

• Manage customer enquiries, prepare accurate and commercially competitive quotations, and ensure timely proposals.
• Build strong customer relationships through meetings and presentations.
• Translate customer requirements into tailored commercial and technical peptide solutions.
• Coordinate peptide specifications, timelines and deliverables with QA, QC and Production teams.
• Serve as the main point of contact between customers and internal teams.
• Identify opportunities to grow existing relationships and cross-sell Biosynth capabilities.
• Identify and develop cross-selling opportunities across Peptide Discovery, Immuno Design and Bioconjugation services.
• Attend industry events to network and stay informed on therapeutic, diagnostic, and theranostic developments.
• Monitor market developments to identify new business opportunities.
• Collaborate with Marketing to promote capabilities and strengthen the brand.

Skills

Life sciences knowledge

Customer-focused communication

CRM experience

Commercial development mindset

Education

BSc or equivalent in Life Sciences, Chemistry or related

Tools

CRM platform

Job description

The opportunity

We are looking for a Sales Specialist to join our growing Peptide Division and play a key role in developing our custom R&D peptide business.

This is an exciting opportunity for someone with a life sciences background who enjoys working with customers and has an interest in commercial development. You don't need to have spent your entire career in sales - if you have scientific experience and are looking to take the next step into a customer-facing commercial role, we'd love to hear from you.

You will manage the customer journey from the initial enquiry and technical discussion through to quotation, negotiation and order approval. Working closely with our scientific and technical teams, you'll help customers understand what is possible and translate their requirements into tailored peptide solutions.

You'll become a key link between our customers and internal teams, developing strong relationships while helping to identify new business opportunities across our peptide and wider Biosynth capabilities.

Duties

• Manage and respond to customer peptide enquiries, preparing accurate and commercially competitive technical quotations and ensuring proposals are delivered on time.
• Build strong customer relationships by initiating, preparing for and actively participating in customer meetings.
• Understand customer requirements and work with our technical experts to develop appropriate commercial and technical solutions.
• Coordinate peptide specifications, project timelines and deliverables with our QA, QC and Production teams.
• Act as the key point of contact between customers and internal technical teams, ensuring customer requirements are clearly understood and translated into manufacturing and technical specifications.
• Identify opportunities to develop existing customer relationships and introduce customers to additional Biosynth capabilities.
• Identify and develop cross-selling opportunities across Peptide Discovery, Immuno Design and Bioconjugation services.
• Attend relevant industry congresses and events, building your network and keeping up to date with developments across Therapeutics, IVD Diagnostics and Theranostics.
• Monitor market developments and use your understanding of the life sciences market to identify potential business opportunities.
• Work closely with our Marketing team and contribute to initiatives that strengthen our brand, showcase our technical expertise and promote our capabilities.

What we’re looking for

We're particularly interested in people who combine scientific knowledge with strong communication skills and a genuine interest in working with customers.

This could be a great opportunity if you have some experience in life sciences and are looking to develop your career in sales. Equally, if you're currently working as a Lab Technician, Scientist or in another technical role and are interested in moving into a commercial, customer-facing position, we'd encourage you to apply.

You will ideally have:

• A BSc or equivalent degree in Life Sciences, Chemistry or a related discipline.
• An interest in peptide chemistry; knowledge of clinical peptide chemistry would be advantageous.
• Previous sales experience within Life Sciences is preferred but not essential.
• A strong customer-service mindset and genuine interest in understanding and responding to customer needs.
• Excellent communication and presentation skills, with the confidence to engage with both customers and technical colleagues.
• Strong organisational skills and the ability to manage multiple customer requirements and projects simultaneously.
• Experience using a CRM platform.

A collaborative, team-focused approach and the ability to work effectively across

This is an opportunity to combine science, customer relationships and commercial development within a growing global life sciences organisation.

You'll work alongside scientists, technical experts and commercial colleagues, gaining exposure to innovative peptide projects and customers across the pharmaceutical and biotechnology industries.

For someone looking to move from a scientific or laboratory background into a commercial career, this role offers the opportunity to build on your existing technical knowledge while developing valuable skills in sales, customer relationship management, business development and the rapidly evolving peptide market.

This role is based at our Gardner, Massachusetts site and operates on a hybrid working model.

About us

Biosynth® is an innovative life sciences reagents, custom synthesis and manufacturing services company headquartered in Staad, Switzerland. We are by scientists, for scientists, securing supply chains with consistent quality, across the globe. As a trusted supplier, manufacturer and partner to the pharmaceutical, life science and diagnostic industries, as well as food, agrochemical and cosmetic customers, we have facilities on three continents and a rapid global distribution network. Our main production laboratories are located in Switzerland, the UK, Slovakia and China, with peptide and antibody production in the US, the UK and the Netherlands. Enzyme projects are based in Austria, bioconjugation projects in Germany and biological IVD reagents in Ireland.

Recruitment agencies - we are unable to accept unsolicited CVs and communications from external recruiters. We do not use recruitment agencies to recruit for our roles.