Sales Specialist II - Guest Experience & Ops

Living-Spaces; Los Angeles (CA); Sur place; USD 27 000 - 35 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental

Vision

401(k) match

Vacation

Paid sick leave

Flex spending account

Employee assistance program

Holiday pay

Life insurance

Résumé du poste

Living Spaces in Los Angeles is hiring a Sales Specialist 2 (Operations) to combine customer-focused sales with hands-on operations. You will execute the Living Spaces Guest Engagement Model to deliver exceptional guest experiences, drive repeat visits, and meet KPIs for sales per hour.

You will also support operational duties, process payments, and assist leadership with escalations and SOP-compliant transactions.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of direct retail/customer service experience.
• Experience in high-volume environments preferred.
• Equivalent combination of education and experience considered.

Responsabilités

• Deliver guest engagement and drive sales per hour targets.
• Review daily sales results and monthly proficiency plans.
• Handle guest escalations, returns, exchanges, and discounts per SOP.
• Process payments including cash, financing, and cards; maintain cash office per standard work.

Connaissances

Retail experience

Customer service

Formation

High School Diploma or GED

Outils

Microsoft Office

Description du poste

Living Spaces in Los Angeles is hiring a Sales Specialist 2 (Operations) to combine customer-focused sales with hands-on operations. You will execute the Living Spaces Guest Engagement Model to deliver exceptional guest experiences, drive repeat visits, and meet KPIs for sales per hour.

You will also support operational duties, process payments, and assist leadership with escalations and SOP-compliant transactions.