Sales Specialist

Chick-fil-A Restaurants; Manteca (CA); On-site; USD 40,000 - 175,000; Full time

Job summary

Join a leading restaurant chain as a Catering Sales Specialist, where you will drive sales growth and enhance the customer experience across catering and mobile sales channels. This dynamic role requires a strategic mindset, strong leadership skills, and a commitment to exceptional service to achieve business goals and expand community relationships.

Benefits

Simple IRA

Mental health support

Referral programs

Paid Time Off

Medical, dental and vision insurance

Qualifications

• Skills in identifying and capitalizing on new revenue opportunities.
• Demonstrated history of servant leadership.
• Commitment to integrity and professionalism.

Responsibilities

• Develop and execute sales strategies for catering growth.
• Foster long-term relationships with clients and community partners.
• Manage the catering order process to ensure high guest satisfaction.

Skills

Analytical skills

Leadership

Communication

Problem-solving

Time management

Education

Associate or Bachelor’s degree in business administration

Job description

Join to apply for the Sales Specialist role at Chick-fil-A Restaurants

6 days ago Be among the first 25 applicants

Join to apply for the Sales Specialist role at Chick-fil-A Restaurants

The Catering Sales Specialist is a dynamic, results-driven leader responsible for accelerating sales and Chick-fil-A’s brand growth across all catering, mobile, and off-premises channels for Serve Give Joy LLC. With a relentless focus on revenue growth, and growing our occasions to care for guests, this role owns the sales pipeline from strategy to execution—driving top-line growth through proactive outreach, strategic partnerships, and Additional Distribution Point (ADP) initiatives. This role is the enterprise’s primary sales engine, directly responsible for acquiring, developing, and retaining high-value catering guests, establishing additional distribution points (ADPs), and expanding mobile sales channels. The Catering Sales Specialist leverages a deep understanding of the market and customer needs to build scalable sales strategies, maximize conversion, and increase repeat business. They actively pursue business to business relationships, community partnerships, and innovative brand activations that lead to measurable sales outcomes.

Key Responsibilities

Sales and Brand Growth:

• In partnership with the Director of Sales and Brand Growth, develop and execute comprehensive sales strategies to drive catering, ADP, and mobile ordering growth, achieving specific year-over-year sales targets (e.g., increasing catering sales by 50% in the first year; add 5 additional ADP’s each quarter).
• Foster long-term relationships with guests through consistent follow-up, feedback solicitation, and delivering exceptional experiences and Chick-fil-A’s signature second mile service, ensuring increased repeat business and referrals.
• Collaborate with the Director of Sales and Brand Growth to execute Limited Time Offer (LTO) campaigns and other promotions to drive guest transactions and restaurant visits.
• Implement innovative strategies to introduce new audiences to Chick-fil-A catering services through weekly outreach efforts.
• Execute catering event plans and systems for the Chick-fil-A brand both internally and externally
• Collaborate with the Director of Sales and Brand Growth to create and execute targeted community engagement, donation, and giving strategies for schools and local organizations
• Execute a catering strategy to introduce local businesses to Chick-fil-A Manteca’s catering options through intentional weekly reach outs through in-person, phone, email, and social media
• Arrange school catering and product resale opportunities
• Grow and maintain catering sales to surpass $300,000/year

Customer Experience:

• Assists efforts to engage with customers through community-based events, catering and ADP’s, loyalty programs, and social media, ensuring a personalized and memorable brand experience
• Build and ensure a seamless flow with every aspect of the catering process from order placement to preparation, delivery to guests, to guest follow-up
• Take initiative to solve problems and create solutions and be proactive in their approach to fulfilling catering orders
• Build, lead, and mentor an effective operational team to plan, communicate, and execute large catering orders and events, ensuring that catering guests have a "remarkable experience"
• Ensure food safety and quality preparation that meets or exceeds Chick-fil-A standards
• Follow-up with feedback provided by guests within 48 hours
• Build and maintain relationships with local businesses, schools, and nonprofits to advance the vision of Serve Give Joy LLC
• Be a good steward of restaurant time and resources by streamlining the catering process and being as efficient as possible
• Effectively manage and communicate catering orders to ensure regular restaurant operations are not impacted
• Develop a system for recording donations and the potential community impact
• Continuously track, analyze, and report on sales trends, including catering and mobile ordering growth, to assess the effectiveness of sales strategies.
• Ensure that all sales-related initiatives align with broader financial goals and strategies for both short-term profitability and long-term growth

Talent/Leadership:

• Build, lead, and mentor an effective team to plan, communicate, and execute large catering orders and events, ensuring that catering guests have a "remarkable experience"
• Build and maintain relationships with local businesses, schools, and nonprofits to advance the vision of Serve Give Joy LLC
• Create and implement a personal and professional development plan to expand your leadership influence and capacity
• Strategically contribute the leadership team overall goal setting and execution of the business’s strategy
• Consistently reflect servant leadership in all actions, decisions, and communications within the business

Required Skills and Experience

• Demonstrated, unwavering history of the commitment to act with integrity, professionalism, and confidentiality.
• Passionate about Chick-fil-A’s purpose and mission, consistently striving to expand their joyful influence.
• Demonstrated history as an enthusiastic servant leader who demonstrates an eagerness to learn and take initiative.
• Strong analytical skills, with the ability to interpret business metrics and data to make data driven decisions for continuous improvement and business development.
• Skilled in identifying and capitalizing on new opportunities for revenue growth, including catering sales, mobile ordering, and partnership-driven initiatives.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Excels in the creation of systematic and scalable operations.

Additional Qualifications

• Preferred associate or bachelor’s degree in business administration or other similar disciplinesorequivalent relevant years of experience.
• Previous experience in sales or catering strongly preferred.
• A positive attitude and growth mindset.
• Ability to work in a fast-paced environment.
• Must be able to lift up to 50 pounds and stand for up to 8 hours.
• Well-groomed and professional appearance.
• Able to work full-time (35+ hours a week) and various shifts per week (night and day)
• Have reliable transportation.
• Be authorized to work in the United States.
• Must have a valid driver’s license, and a clean driving record
• Simple IRA
• Mental health support
• Referral programs
• Paid Time Off
• Medical, dental and vision insurance

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Restaurants

Referrals increase your chances of interviewing at Chick-fil-A Restaurants by 2x

Sign in to set job alerts for “Sales Specialist” roles.

Stockton, CA $40,000.00-$175,000.00 8 months ago

Internet Sales Manager $125,000+ per year!

Tracy, CA $125,000.00-$180,000.00 3 months ago

Stockton, CA $115,000.00-$115,000.00 1 month ago

District Sales Manager-Southern California

Internet Sales Manager $125,000+ per year!

Tracy, CA $80,000.00-$100,000.00 1 week ago

CA - DISTRICT SALES MANAGER - Fluid Control, Filtration and Handling - EastBay Area

Stockton, CA $50,000.00-$250,000.00 1 week ago

Tracy, CA $80,000.00-$90,000.00 1 week ago

CA - DISTRICT SALES MANAGER - Fluid Control, Filtration and Handling - EastBay Area

TOP ROOFING SALES PRO WANTED - $90-150K WITH LEADS PROVIDED

T-Mobile Regional Sales Manager - Stockton

Aesthetic Sales Consultant – High-Ticket In-Person Sales

Tracy, CA $90,000.00-$140,000.00 1 week ago

Lathrop, CA $70,000.00-$75,000.00 4 weeks ago

Solar Sales Opportunity – All Leads Provided

Tracy, CA $200,000.00-$300,000.00 1 week ago

Modesto, CA $100,000.00-$300,000.00 1 week ago

Roof Sales Specialist - Earn $90-150K+ with Leads Provided!

Modesto, CA $76,100.00-$164,600.00 1 week ago

Regional Sales Manager West - Industrial - Trojan

Regional Sales Manager West - Industrial - Trojan

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.