Clinical Sales Specialist

Confidential; Philadelphia (Philadelphia County); Remote; USD 100,000 - 130,000; Full time

Job summary

A leading medical equipment company is looking for a Clinical Specialist to support the sales and clinical implementation of innovative devices. The role involves providing expert clinical insights during the sales process, managing accounts, and conducting training. Ideal candidates will have a healthcare related degree and relevant experience. This position is fully remote but requires travel to customer sites within the US.

Benefits

Medical insurance

Vision insurance

401(k)

Disability insurance

Paid maternity leave

Qualifications

• Experience in critical care, surgery, and/or diagnostics preferred.
• Clinical experience in critical care areas of the hospital/OR, with an emphasis on coagulation and hemostasis preferred.

Responsibilities

• Support clinical implementation and sales of medical devices in new and existing accounts.
• Provide clinical expertise during sales processes and ongoing customer support.
• Develop key accounts and provide training.

Skills

Excellent communication

Time-management

Relationship-building

Technical/clinical aptitude

Education

Bachelor’s Degree in health care related discipline

2+ years of industry experience

Job description

2 days ago Be among the first 25 applicants

This position is responsible for supporting the sale and clinical implementation of our company's medical device in clinical areas of new accounts and departments and expanding the utilization of it in existing accounts and departments.

Further details regarding our company will be shared with candidates selected for interviews, prior to an interview taking place.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Provide clinical expertise during all phases of the sales process to include but not limited to clinical presentations during sales calls, the management and ownership of the clinical evaluation at prospected hospital accounts, and the review and presentation of evaluation and publication data required to help close the sale in these accounts.

Account Development:

• Provide go-live and on-going support to customers.
• Manage all initial and ongoing clinical interpretation, training and establishment of a multiple sample algorithmic protocol with clinical end-users of our device.
• Provide additional device operator training as a means of supplementing and supporting the customer training provided by the Clinical Applications Specialist.
• Provide ongoing customer support to the laboratory and point of care team by providing proficiency training to laboratory personnel and clinicians, and additional laboratory and point of care support as needed.
• Identify expansion opportunities and increase product usage within new and existing accounts to enable the company to become the standard of care for our area of focus.
• Keynote Speaking: Present at grand rounds, resident journal clubs, and at virtual and in-person conferences as needed.
• KOL and Reference Account Development: Identify and develop key accounts/key opinion leaders/product champions to serve as “reference sites” for potential new customers and/or conferences. Collaborate with Sales and Clinical Affairs for development activities.
• Provide customer feedback to Sales and Marketing regarding product enhancements, service, and policies.
• Increase professional and clinical knowledge/competency by attending Clinical Specialist team meetings, reviewing and presenting case studies, journal club publication reviews, etc.
• Attend ongoing sales and marketing training, tradeshows and conferences. Provide support at tradeshows/conferences as needed.
• Perform all assigned administrative responsibilities (monthly reports, conference summaries, expense reports, etc.).
• Work collaboratively with internal colleagues as requested on special projects.

KEY COMPETENCIES

• Knowledge of perioperative bleeding management and/or critical care medicine and/or surgery.
• Excellent communication, effective time-management, and relationship-building skills.
• Strong technical/clinical aptitude to understand and train customers and users on products (including running device solution and understanding application of results).

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor’s Degree in health care related discipline (Life Sciences, Nursing, Perfusion, Anesthesia) and 2+ years of industry experience, preferably in critical care, surgery, and/or diagnostics; or equivalent combination of education and experience.
• Experience in execution of clinical education and training programs and/or sales background.
• Clinical experience in critical care areas of the hospital/OR, with emphasis on coagulation and hemostasis preferred.

PHYSICAL AND COGNITIVE DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position is a fully remote position in a location with proximity to a US airport or assigned location of the company.
• This position will involve US Domestic travel to customer sites as needed, up to 80%. Travel may be required on days other than designated workdays depending on the needs of the customers and business.

While performing the duties of this job, the employee is regularly required to:

• Complete all company required training that is specified for the role, as defined by our compliance and training processes and protocols, which may be job specific or corporate/compliance related.
• Listen and communicate using verbal and written feedback. Must be able to exchange accurate information in these situations.
• Maintain a high level of consistent cognitive function.
• Perform consistent keyboarding/computer use in a typical office environment for extended periods of time, up to 8 hours per day.
• Frequently move about the office and/or hospital environments.
• Stoop, kneel or crouch when maneuvering in such environments.
• Perform work at customer sites in clinical and/or laboratory environments for extended periods of time, up to 8 hours a day.
• Walk and stand for extended periods of time, up to 8 hours per day during sales calls or when attending conferences.
• Maintain a Valid US Driver’s License with sufficient documentation required for travel within the US.
• Drive a vehicle and/or use other similarly effective travel means as needed to navigate to visit potential customer and client locations.
• Lift/Carry up 80lbs.
• Be fully vaccinated against Covid-19 or meet the requirements for a medical or religious exemption.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their manager.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Product Management

• Industries

  Medical Equipment Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Paid maternity leave

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