Sales Specialist

The Home Depot; Arbutus (MD); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

The Home Depot is seeking a Sales Specialist to help customers bring project ideas to life by offering product options, samples, and solutions including installation and services.

You will listen to customer needs, explain promotions, and guide customers through the shopping experience while contributing to a clean and safe store environment.

Qualifications

• Excellent customer service demonstrated in retail or service industry.
• Strong communication and listening skills to identify customer needs.
• Ability to highlight promotions and financing options to aid decision making.

Responsibilities

• Meet monthly sales goals and other metrics to drive store performance.
• Assist customers with product selection, samples, and installation services as needed.
• Maintain clean, organized, and safe store environment and monitor inventory.

Skills

Customer service

Communication

Sales

Product knowledge

Tools

POS systems

Job description

Job Description

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot’s advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service—while actively monitoring inventory and driving in-stock to support a seamless shopping experience.