Sales Solutions Specialist - CCaaS

Intermedia.net, Inc.; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a talented sales professional to join their dynamic team. This role focuses on CCaaS Direct Sales, engaging with clients and partners to drive growth and success. You will utilize your expertise in contact center management and solution selling to upsell existing customers and close new opportunities. With a commitment to teamwork and a fast-paced environment, this company values your voice and contributions. Join a forward-thinking organization where your skills can make a real impact and where growth and development are prioritized.

Qualifications

• 5+ years of experience in CCaaS Direct Sales with strong communication skills.
• Expertise in contact center management and solution selling techniques.

Responsibilities

• Qualifying opportunities and engaging with partners for needs assessment.
• Creating and managing client presentations and proposals.

Skills

CCaaS Direct Sales

Contact Center Management

Solution Selling

Unified Communication

Verbal/Written Communication

Job description

Culture at Intermedia is built on teamwork and transparency.
We hold each other accountable and always have each other’s back!

Thank you for exploring job opportunities at Intermedia. We are very excited to hear from you!

Our candidates are very important to us. If you are looking for a company where your voice is heard, where you
can make a difference and you love to work in teams to create success together, then you are at the right place.
We hope you become part of the Intermedia family!

Please use the filters below to select the Country/US State and job category where you are interested in
applying. Make sure you attach your resume with your contact information. Our talent acquisition team will
review your credentials and let you know if there is a fit.

*Please note, the following US states are eligible for remote work: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, and Wyoming.

Preferred Location: US (Remote)

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

What you can expect:

We are looking for a talented, solution-selling individual with specialized experience in contact center sales. Someone who understands industry best practices, can partner with both direct sales account executives and channel executives to generate new opportunities and increase sales funnel. Primary goal is to upsell current customers and assist in closing potential customers.

What you will be doing:

• Qualifying opportunities and help perform needs assessment, engaging with partner and technical resources
• Creating, delivering, and managing client presentations, proposals and supporting regular business reviews
• Utilizing winning, solution-selling techniques to establish value and effectively guide sales processes to close
• Partnering with sales Account Executives and Partner Sales Executives to upsell current customers and assist in closing potential customers
• Developing go-to-market strategies across various co-sell models (Intermedia Direct, Intermedia Channel Core and Advisor, Service Providers)
• Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and providing recommended solutions
• Delivering inspiring CCaaS and AI sales training sessions to drive channel and direct sellers activity

What you will bring to the role:

• 5+ years of CCaaS Direct Sales experience
• Expertise in contact center management principals and ability to provide insights to end users
• Deep understanding of UCaaS and CCaaS vendors and their solution sets
• Strong grasp of solution and value-based selling, for both SMB and Enterprise applications
• Knowledge of Unified Communication & Contact Center in the carrier (service provider) space
• Superior verbal/written communication and listening skills; A must given the diverse roles and types this individual will engage with.
• Comfortable with trade show contributions and speaker duties
• Willingness and able to travel as needed (<50% of job)

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.