Sales Services Coordinator

International Flavors and Fragrances; New York (NY); On-site; USD 65,000 - 75,000; Full time

Job summary

A leading company in the fragrance industry is seeking a Sales Service Coordinator to join their dynamic team. This role involves coordinating client projects, managing data, and ensuring compliance with industry regulations. Ideal candidates will possess strong organizational and communication skills, with a passion for consumer fragrance and aspirations for a future sales role.

Qualifications

• 1-3 years of relevant work experience.
• Proficiency in Microsoft Office and SAP.
• Ability to support external customers under tight deadlines.

Responsibilities

• Coordinate multiple client fragrance development projects.
• Schedule and organize client meetings and prepare materials.
• Maintain data integrity in SAP and manage project administration.

Skills

Multitasking

Organizational Skills

Communication Skills

Tools

Microsoft Office

SAP

Job description

Job Summary

It's an exciting time to be part of IFF! Based in our Holmdel, NJ Office at Bell Works, the Sales Service Coordinator will be an integral part of our Sales Team. This is a great opportunity for a candidate interested in working in a fast-paced team in Consumer Fragrance, working closely with Account Managers.

About You

We are looking for a passionate and enthusiastic individual who will be the key to the success of our sales team.

A strong background in an administrative function will serve you well, as this position requires high organization and strong attention to detail. This is a highly interactive role where you will coordinate between different internal departments to ensure successful execution of commercial objectives.

To succeed, you should demonstrate excellent interpersonal, organizational, and project coordination skills, along with the ability to learn quickly, prioritize effectively, and manage pressure to meet deadlines.

Responsibilities

• Client Project Management: Coordinating multiple client fragrance development projects by liaising with internal teams locally and internationally, including perfumers, labs, marketing, production, customer service, and scent designers, while tracking all project details.
• Client Meeting Preparation: Scheduling and organizing meetings, preparing materials such as samples, blotters, submission sheets, and support documents.
• Client Service: Providing ongoing support, including pricing, oil coordination, shipping, documentation, and samples. Managing project administration, deadlines, requests, pricing, and records, and entering data into SAP.
• Data Management: Maintaining data integrity in SAP, Business Warehouse, and other tools, including sales reports, oil references, and price lists.
• Safety and Regulatory Compliance: Ensuring client portfolios meet industry regulations, issuing safety documents, and coordinating regulatory reworks with relevant teams.

Additional duties include supporting internal and external projects, working independently, and taking ownership to meet objectives.

Required Experience

• 1-3 years of relevant work experience.
• Strong multitasking, organizational, and communication skills, with proficiency in Microsoft Office, SAP, and related tools.
• Ability to support external customers and work under tight deadlines.

Preferred Experience

• Experience in the fragrance industry (1-3 years preferred).
• Willingness to travel to our NY office as needed.
• Experience managing multiple accounts and projects in a fast-paced environment.
• Understanding of product development processes in perfumery, scent design, marketing, R&D, and operations.
• Aspirations for a future sales role.

Key Traits

• High energy, team-oriented, calm under pressure, organized, proactive, customer-focused, and results-driven.
• Problem solver, quick learner, and software-savvy.
• Passion for consumer fragrance and a desire to advance into sales roles.

Compensation ranges from $65,000 to $75,000, depending on experience, skills, certifications, and location.

We are committed to diversity and inclusion. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more.