Sales Services Coordinator

IFF; New York (NY); On-site; USD 65,000 - 75,000; Full time

Job summary

Join IFF as a Sales Services Coordinator, a pivotal role within our Sales Team. This entry-level position involves coordinating fragrance development projects, managing client communications, and ensuring smooth execution of commercial activities in a dynamic environment. Ideal candidates will have strong organizational and multitasking skills, along with a passion for fragrances.

Qualifications

• 1-3 years of related work experience.
• Strong multitasking, organizational, and communication skills.
• Proficiency in Microsoft Office and SAP.

Responsibilities

• Coordinating multiple client fragrance development projects.
• Scheduling and preparing meetings with clients.
• Providing daily support and communication to meet client needs.

Skills

Multitasking

Organizational skills

Communication skills

Project coordination

Tools

Microsoft Office

SAP

Job description

Join to apply for the Sales Services Coordinator role at IFF.

1 day ago Be among the first 25 applicants.

Get AI-powered advice on this job and more exclusive features.

Job Summary

It’s an exciting time to be part of IFF! Based in our Holmdel, NJ Office at Bell Works, the Sales Service Coordinator will be an integral part of our Sales Team. This is a great opportunity for a candidate interested in working in a fast-paced team in Consumer Fragrance, working closely with Account Managers.

About You

We are looking for a passionate and enthusiastic individual who will be key to the success of our sales team. A strong background in an administrative function will serve you well, requiring you to be highly organized with a keen attention to detail. This is a very interactive position where you will coordinate between different internal departments to ensure smooth execution of commercial activities.

To succeed, you should demonstrate excellent interpersonal, organizational, and project coordination skills, along with the ability to learn quickly, prioritize effectively, and manage pressure to meet deadlines.

Client Project Responsibilities

Coordinating multiple client fragrance development projects by liaising with internal teams, both locally and internationally, including perfumers, lab, marketing, production, customer service, scent designers, and tracking all relevant details of project briefing and submissions.

Client Meeting Responsibilities

Scheduling, organizing, and preparing meetings, including submission materials, sampling, blotters, submission sheets, and all support materials.

Client Service Responsibilities

Providing daily support and communication to meet client needs, such as pricing, oil coordination, shipping, documentation, and samples. Managing project administration, entering projects, handling submissions and reworks, directing internal teams, managing deadlines, monitoring pricing, logging data, updating project records, ordering oils, handling regulatory paperwork, and entering data into SAP.

Data Management Responsibilities

Maintaining data integrity across SAP, Business Warehouse, and other sales reporting tools, including oil references, approved levels, and bases.

Safety/Toxicology Responsibilities

Ensuring clients’ portfolios meet industry regulations, issuing safety documents, and coordinating regulatory reworks with relevant teams.

Additional duties include proactively taking on projects, working independently, and owning responsibilities to meet objectives.

Required Experience

• 1-3 years of related work experience.
• Strong multitasking, organizational, and communication skills.
• Proficiency in Microsoft Office, Excel, PowerPoint, Word, SAP.
• Willingness to work overtime as needed.

Preferred Experience

• Experience in the fragrance industry (1-3 years preferred).
• Flexibility to travel to our NY office.
• Experience managing multiple accounts and projects under tight deadlines.
• Understanding of product development processes in fragrance.
• Interest in transitioning into a sales role.

Key Traits

• High energy, team spirit, calmness under pressure, organized, proactive, customer-focused, results-oriented.
• Problem-solving skills, quick learner, passion for fragrances, desire for growth in sales, eager to learn.

Compensation ranges from $65,000 to $75,000, based on experience and other factors.

At IFF, we value diversity and inclusion, fostering an environment where everyone can bring their authentic self to work. Learn more at IFF.com/careers/workplace-diversity-and-inclusion.

Additional Information

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industry: Chemical Manufacturing