Sales Service Representative

Sciens Building Solutions; Salisbury (MD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

PTO & holidays

Medical insurance

Dental & Vision insurance

Life insurance

Company vehicle allowance

Company laptop & cell phone

Career development

Job summary

Sciens Building Solutions is seeking a Service Sales Representative for our fire-life safety and security business in Salisbury, MD. The role focuses on new opportunities via end-user customers and expanding services to existing clients while selling new service contracts within the assigned territory.

You will develop proposals, qualify opportunities, and maintain CRM-driven forecasts, aiming to grow the business through strong relationship management and strategic sales execution.

Qualifications

• 2–5 years of quota-attainment in service/maintenance contracts.
• Strong consultative selling and relationship-building skills.
• Excellent communication and negotiation abilities.

Responsibilities

• Sell service and maintenance contracts and other services; meet or exceed bookings targets.
• Develop new market share by selling to end users and expanding services to existing customers.
• Prepare proposals and presentations using the company's CRM tools and maintain accurate forecast of activity.

Skills

Quota attainment

Consultative selling

Negotiation

Customer relationship management

Effective communication

Education

Bachelor's degree preferred

Job description

Sciens Building Solutions is seeking a Service Sales Representative for our fire-life safety and security business. The Sales Representative’s focus will be on new opportunities via end-user customers and expanding services to existing customers while managing and growing the business through the selling of new service contracts within the assigned territory.

WHAT YOU'LL BE DOING (and doing well!)

• Sell service and maintenance contracts, and other related services; achieve orders/booking.
• Achieve annual quota assigned and agreed upon by the General Manager or Sales Manager on a consistent basis after initial ramp up period.
• Create new market share by selling a broad range of services to new customers.
• Demonstrate strong prospecting skills and the ability to build customer relationships through consultative selling and promoting customer confidence in Sciens. Search for and qualify opportunities on an ongoing basis; follow up with prospects in a timely manner.
• Conduct post contract acceptance follow up by contacting customers, ensuring commitments were met, and affirming customer satisfaction once the customer has purchased a service agreement.
• Perform needs assessments, develops sales proposals, estimates, and presentations. Through the company’s CRM tool, provide accurate forecast of activity and potential sales.
• Maintain an in-depth knowledge of complete line of products/services and customers’ requirements through in-house training, networking, and research.
• Utilize approved marketing materials to present sales presentations and proposals to prospects, assuring the customer understands our value proposition, positive features, and advantages of our products and services over those of the competition.
• Independently establish call plans and customer follow up strategies and tactics; consistently apply time and territory management techniques.
• Work with systems sales, operations, finance, legal, and other inside and outside resources as needed to obtain sales.
• Develop and execute tactical sales strategies, including end users, developers, and property managers.
• Prepare sales promotion campaigns for customers to promote service offerings to commercial markets.

WHAT WE LIKE ABOUT YOU

• Two to five years consistently meeting or exceeding quotas of selling service and maintenance contracts to end user customers or related activity.
• Consultative selling expertise.
• Consistent sales performance, ability to organically grow business by providing solutions to new client base.
• Effective communication skills and ability to present to broad audiences.
• Strong negotiation skills and competitive spirit.
• Bachelor’s degree preferred. Candidates with a combination of education and experience will also be considered.
• Fire alarm and security experience preferred.
• Strong process background with a clear understanding of best practices.

WHAT WE'RE BRINGING TO THE TABLE

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle allowance.
• Professional career development opportunities.