Sales - Retail Sales Rep

MacAllister Machinery Co., Inc.; Grand Rapids (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

MacAllister Machinery Co., Inc. is looking for an Inside Sales Representative to act as the primary contact for customers seeking equipment. This position requires proactive outreach to existing customers and supporting walk-in clientele.

The ideal candidate will have sales experience, strong communication abilities, and an interest in construction or heavy equipment. You'll work collaboratively to ensure customer satisfaction and maintain ongoing relationships.

Qualifications

• Previous experience in a sales environment, with full understanding of the sales process.
• Interest in working in the industry; some prior knowledge of construction or heavy equipment would help.
• Strong ability to communicate with internal and external parties.

Responsibilities

• Proactively reach out to new and existing customers via phone within your assigned region.
• Support any walk-in customers on their needs.
• Interface with various internal members to provide best-in-class support.

Skills

Sales process understanding

Communication skills

Team player

Solution-oriented

Job description

Objective

The Inside Sales Representative (RSR‑Inside) for our Retail business is the primary contact for many customers seeking equipment to purchase and add to their fleet. Whether it is over the phone or in one of our store locations, your objective is to provide new and used equipment solutions to customers in need of Compact Construction Equipment (CCE) and Building Construction Product (BCP).

Responsibilities

• Proactively reach out to new and existing customers via phone within your assigned region
• Support any walk‑in customers on their needs
• Interface with various internal members at Michigan CAT to provide best‑in‑class support and service to our customers, with a collaborative "Team" approach
• Input and maintain account database on all ongoing activities and completed business transactions
• Continue to maintain relationships and equipment support post‑sales
• Qualify leads as required and work with other sales departments to ensure leads are passed on in a timely manner

Qualifications

• Previous experience in a sales environment, with full understanding of the sales process
• Interest in working in the industry; some prior knowledge of construction or heavy equipment would help
• Strong ability to communicate with internal and external parties
• Ability to provide a solution and convert this into a successful business transaction
• Driven personality with hunger for success
• A team player, willing to go the extra mile to support the team and the company

Any Duties and Responsibilities described within the Careers Page are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.