Sales Representative - Purewick

BD; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

Join BD as a Purewick Sales Representative in a remote call center role, where you'll facilitate customer orders and ensure excellent service. Ideal candidates bring medical sales experience, a strong customer focus, and problem-solving skills. Enjoy benefits like medical insurance, 401(k), and up to 12 paid holidays, all while contributing to innovative healthcare solutions.

Benefits

Medical, dental, and vision insurance

401(k) retirement plan

Tuition reimbursement

Up to 12 company-paid holidays

Access to Employee Assistance Programs

Qualifications

• 1+ years of experience in the medical industry, sales, collections, or customer service.
• Ability to read, analyze, and interpret medical supply publications.
• Availability for evening shifts, weekends, and overtime.

Responsibilities

• Facilitate the intake of new and reorder Purewick customer product orders.
• Articulate the features and benefits of the Purewick system.
• Meet or exceed monthly sales goals.

Skills

Customer Service

Sales

Problem Solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Description Summary
Be part of something bigger!
Liberator Medical Supply (LMS) has been serving urology and ostomy customers for more than two decades. LMS is dedicated to providing high-quality, innovative medical supplies combined with exemplary customer service, discreet delivery of supplies, and support with insurance paperwork and representation.
We have an immediate need for Purewick Sales Representatives in a virtual call center!
This is a 100% remote, work-from-home position!
In this role, you will facilitate the intake of new and reorder Purewick customer product orders from multiple lead/referral sources and enroll customers into Liberator’s supply program.

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to manufacturing and marketing of our billions of MedTech products per year—to find transformative solutions that turn dreams into possibilities.

We believe that the human element across our global teams allows us to continually evolve. Join us to learn, grow, and become your best self. Become a maker of possible with us.

In this role, you will be responsible for:

• Articulating the features and benefits of the Purewick system, including knowledge of all aspects of use and maintenance of the equipment.
• Completing initial and follow-up calls on prospective leads via inbound and outbound calls/dialer, identifying and resolving customer concerns.
• Maintaining departmental call volume requirements, including inbound and outbound calls.
• Providing excellent customer service with a high level of professionalism on every call.
• Meeting or exceeding monthly sales goals as set by Sales Operations management.
• Adhering to phone activity and compliance standards, including Medicare guidelines, HIPAA, ACW, and minimum call volumes.

Qualifications:

• Remote work in a call center environment.
• 1+ years of experience in the medical industry, sales, collections, or customer service.
• Ability to read, analyze, and interpret medical supply publications, technical procedures, and training tools.
• Ability to calculate figures such as discounts, interest, commissions, and percentages.
• Problem-solving skills to handle practical issues and variables.
• Knowledge of Microsoft Office applications.
• Availability for evening shifts, weekends, and overtime as needed.

Education:

• High School Diploma or GED.

Benefits include:

• Up to 12 company-paid holidays.
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Tuition reimbursement.
• Access to BD Healthy Lives Program, Employee Assistance Programs, and additional resources.

At BD, we value on-site collaboration to foster creativity and innovation, requiring a minimum of 4 days in-office per week for most roles. Remote positions will have different arrangements, specified in the job posting.

Employment is contingent upon proof of COVID-19 vaccination in some roles and locations, with accommodations considered per applicable law.

Why Join Us?

A career at BD means being part of a team that values your contributions, encourages authenticity, and promotes learning and growth. We aim to help each other excel, do what’s right, and improve daily.

We seek individuals with vision and drive to reinvent health’s future. Discover a culture of learning, growth, and purpose. Learn more at https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not discriminate based on race, color, religion, age, sex, creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, genetics, disability, military status, or other protected categories.

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