Sales Representative - Purewick

BD; Dallas (TX); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company in medical technology is seeking a Customer Service Representative to facilitate orders and provide excellent service in a remote environment. This role requires prior experience in the medical field or sales, with a focus on customer satisfaction and maintaining call volumes. Competitive benefits, including tuition reimbursement and 401(k) contributions, are offered.

Benefits

Comprehensive benefits package

401(k) contributions

Tuition reimbursement

Company-paid holidays

Qualifications

• Minimum 1 year experience in medical industry, sales, or customer service.
• Ability to read and interpret medical supply publications.
• Proficiency in calculations and interpreting technical procedures.

Responsibilities

• Facilitate intake of new and reorder product orders.
• Conduct calls with leads to resolve customer concerns.
• Meet or exceed monthly sales goals.

Skills

Customer Service

Communication

Sales

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Employer Industry: Medical Technology

Why consider this job opportunity:
- Comprehensive benefits package including medical, dental, and vision insurance
- Salary up to $12,000 in company-paid holidays
- 401(k) with company contributions
- Tuition reimbursement available for further education
- Opportunity to work in a supportive and collaborative remote environment
- Chance to make a positive impact in the healthcare industry by helping customers with their medical supply needs

What to Expect (Job Responsibilities):
- Facilitate the intake of new and reorder Purewick customer product orders from various lead and referral sources
- Conduct initial and follow-up calls with prospective leads to identify and resolve customer concerns
- Maintain departmental call volume requirements, including both inbound and outbound calls
- Provide excellent customer service while maintaining a high level of professionalism on every call
- Meet or exceed monthly departmental sales goals as established by management

What is Required (Qualifications):
- Minimum of 1 year of experience in the medical industry, sales, collections, or call center/customer service
- High School Diploma or general education degree (GED)
- Ability to read, analyze, and interpret medical supply publications and technical procedures
- Proficiency in calculating figures and amounts such as discounts and percentages
- Knowledge of Microsoft Office applications

How to Stand Out (Preferred Qualifications):
- Experience in a remote call center environment
- Familiarity with Medicare guidelines and HIPAA compliance
- Ability to work evening shifts, weekends, and overtime as needed

#MedicalTechnology #CustomerService #RemoteWork #HealthcareCareers #SalesOpportunities

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