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A leading global medical technology company offers a 100% remote position to facilitate customer orders for Purewick products. Ideal candidates have customer service experience in healthcare and proficiency in Microsoft Office, with opportunities for growth and a comprehensive benefits package.
Employer Industry: Medical Technology
Why consider this job opportunity:
- 100% remote work from home position
- Comprehensive benefits package including medical, dental, and vision insurance
- Up to 12 company-paid holidays
- 401(k) with employer contributions
- Opportunity for career advancement within a leading global medical technology company
- Supportive work environment that values contributions and encourages personal growth
What to Expect (Job Responsibilities):
- Facilitate the intake of new and reorder Purewick customer product orders from various lead/referral sources
- Articulate the features and benefits of the Purewick system, including usage and maintenance knowledge
- Complete initial and follow-up calls on prospective leads via inbound and outbound calls
- Maintain departmental call volume requirements and adhere to compliance standards
- Meet or exceed monthly departmental sales goals established by management
What is Required (Qualifications):
- 1+ years of experience in the medical industry, sales, collections, or call center/customer service
- High School Diploma or GED
- Ability to read and interpret medical supply publications and technical procedures
- Proficiency in Microsoft Office Applications
- Availability for some evening shifts, weekends, and overtime as needed
How to Stand Out (Preferred Qualifications):
- Experience in a virtual call center environment
- Familiarity with Medicare guidelines and HIPAA regulations
- Strong problem-solving skills and ability to manage a variety of variables
- Excellent communication and customer service skills
- Ability to calculate figures such as discounts and commissions
#MedicalTechnology #RemoteWork #CareerGrowth #HealthcareJobs #CustomerService
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