Sales Representative - Purewick

BD; Philadelphia (Philadelphia County); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in medical technology is seeking a remote customer service representative. The role involves facilitating customer product orders, conducting follow-up calls, and providing exceptional service while meeting sales goals. Ideal candidates will have experience in the medical industry or call center and be proficient in communication and problem-solving skills.

Benefits

Comprehensive benefits package

401(k) plan with company contributions

Tuition reimbursement for education

Employee wellness programs

Flexible work-life balance

Qualifications

• Minimum 1 year of experience in medical industry or customer service.
• Ability to read medical supply publications.
• Proficient in calculating figures.

Responsibilities

• Facilitate intake of Purewick customer product orders.
• Conduct calls on prospective leads and address concerns.
• Maintain call volume requirements for communications.

Skills

Customer Service

Problem Solving

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Employer Industry: Medical Technology

Why consider this job opportunity:
- Comprehensive benefits package including medical, dental, and vision insurance
- Up to 12 company-paid holidays
- 401(k) plan with company contributions
- Tuition reimbursement for continued education
- Access to employee wellness programs and assistance resources
- Fully remote work opportunity, allowing for flexible work-life balance

What to Expect (Job Responsibilities):
- Facilitate intake of new and reorder Purewick customer product orders from multiple lead/referral sources
- Conduct initial and follow-up calls on prospective leads via inbound and outbound calls, addressing customer concerns
- Maintain departmental call volume requirements for inbound and outbound communications
- Provide exceptional customer service and maintain professionalism on every call
- Meet or exceed monthly departmental sales goals as established by management

What is Required (Qualifications):
- Minimum of 1 year of experience in the medical industry, sales, collections, or call center/customer service
- High School Diploma or general education degree (GED)
- Ability to read and interpret medical supply publications and technical procedures
- Proficient in calculating figures and amounts such as discounts and percentages
- Familiarity with Microsoft Office applications

How to Stand Out (Preferred Qualifications):
- Prior experience in a virtual call center environment
- Strong problem-solving skills and ability to handle a variety of variables
- Availability for evening shifts, weekends, and overtime as needed
- Excellent communication skills, both written and verbal

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