Sales Representative - Modernization

Schindler Group; City of Albany, Northern (NY, KY); On-site; USD 75,000 - 94,000; Full time

Benefits offered by this job

401k match up to 7%

Medical, Dental and Vision plans

Vacation and holidays

Tuition Reimbursement

Parental Leave

Development opportunities

Job summary

Schindler Group in Albany, NY is seeking a Modernization Sales Representative to identify opportunities, manage existing customer accounts, and drive growth by expanding relationships and applying company products.

You will negotiate contracts, prepare estimates, and collaborate with owners and building managers to update systems, meet code requirements, and deliver competitive, high‑quality solutions.

Qualifications

• Bachelor’s degree strongly preferred or minimum of 3 years of industry sales experience.
• Proficiency in Microsoft Office Suite, Lotus Notes, SAP preferred.
• Excellent communication and organizational skills; strong conflict resolution ability.

Responsibilities

• Meet and/or exceed assigned sales and customer objectives.
• Negotiate contract terms favorable to the company.
• Analyze customer needs and secure desirable business through product and service applications.
• Maintain favorable client relationships and resolve customer complaints satisfactorily.
• Prepare estimates for the sale of company products.
• Work with owners and building management to update systems to meet new code requirements or incorporate new technologies.

Skills

Excellent communication skills

Excellent organizational skills

Good conflict resolution skills

Education

Bachelor’s degree strongly preferred

minimum of 3 years of industry sales experience

Tools

Microsoft Office Suite

Lotus Notes

SAP

Job description

Location: Albany,NY,United States
Job ID:91084

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhancesquality of life for communities, and contribute to making places more accessible,inclusive, and sustainable for all. By joining us, you don’t justbecome part of our success story; you help shape the future and continue ourrich legacy that started back in 1874.

Join us as a

Your main responsibilities

The ModernizationSales Representative identifies opportunities through key customer contacts and industry information to uncover sales opportunities for company products. This role prepares documentation for prospective customers and ensures it is communicated effectively. He or she is responsible for managing existing customer accounts while driving business growth and expanding customer relationships.

Key Responsibilities:

• Meet and/or exceed assigned sales and customer objectives.
• Negotiate contract terms favorable to the company.
• Analyze customer needs and secure desirable business through the effective application of company products and services.
• Maintain favorable client relationships and assess and follow up on customer complaints through satisfactory resolution.
• Prepare estimates for the sale of company products.
• Prepare and maintain required customer information and files in accordance with established procedures.
• Work with owners and building management to obtain maintenance agreements, renew existing agreements, and identify opportunities to update systems to meet new code requirements or incorporate new technologies.
• Source, analyze, communicate, and apply competitive market data to create a competitive advantage for the company.
• Communicate necessary information to both customers and internal operations teams to ensure customer satisfaction and achieve sales cost objectives.
• Retain and grow the customer base while managing accounts receivable for assigned accounts.
• Develop negotiating strategies with minimal oversight from management.
• Plan, develop, and implement sales strategies for specific negotiations that align with internal product strategy while meeting customer requirements and addressing competitive offerings.
• Understand the company’s financial goals and expectations.
• Participate in professional development programs to enhance knowledge of company products, services, and procedures.

What you bring

• Bachelor’s degree strongly preferred or minimum of 3 years of industry sales experience.
• Computer Skills: Microsoft Office Suite software, Lotus Notes, SAP preferred
• Excellent communication skills, both written and verbal
• Excellent organizational skills
• Must have good conflict resolution skills

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of achild’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Base Salary $74,800 - $93,500

The above represents the typicalsalaryrange for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only basesalaryand does not include commissions or longer-term incentives

Become part of our team, help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow.

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.