Sales Representative - Modernization

Schindler Elevator Corporation (U.S.); Baltimore (MD); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

401k match

Health plans (Medical, Dental, Vision)

Vacation + sick leave + holidays

Tuition reimbursement

Parental leave

Development opportunities

Job summary

Schindler Elevator Corporation (U.S.) in Baltimore, MD seeks a Sales Representative - Modernization to grow modernization opportunities, manage key accounts, and deliver value through upgrades and service improvements.

You will develop relationships with property managers and owners, prepare proposals, negotiate terms, and drive profitable growth while collaborating with operations to ensure project success and client satisfaction. A strong background in sales and communication is required.

Qualifications

• Bachelor's degree preferred or minimum 3 years of industry sales experience.
• Proficiency with Microsoft Office; familiarity with SAP and Lotus Notes.
• Excellent written and verbal communication.
• Strong organizational and negotiation skills.
• Conflict resolution skills.

Responsibilities

• Identify and develop modernization sales opportunities within an assigned territory.
• Meet or exceed sales goals through prospecting and account management.
• Analyze customer needs and recommend modernization solutions and upgrades.
• Prepare estimates and proposals; negotiate terms aligned with objectives.
• Manage full sales cycle from lead to contract and AR follow-up.
• Collaborate with operations and clients to ensure project execution and satisfaction.
• Monitor market trends to identify opportunities and maintain a competitive edge.
• Build long-term relationships with building owners and managers to drive renewals.

Skills

Sales experience (3+ years)

MS Office

Lotus Notes

SAP

Communication skills

Organizational skills

Negotiation skills

Conflict resolution

Education

Bachelor's degree

Tools

SAP

Lotus Notes

Job description

Location: Baltimore, MD, United States

Job ID: 90739

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Join us as a Sales Representative - Modernization

Your Main Responsibilities

The MOD Sales Representative is responsible for identifying, developing, and securing modernization opportunities by building strong relationships with customers, property managers, and building owners. This role focuses on growing existing accounts, generating new business, and delivering solutions that meet customer needs while driving profitable growth.

Key Responsibilities

• Develop and grow modernization sales opportunities within an assigned territory while maintaining and expanding existing customer relationships.
• Meet or exceed sales goals through proactive prospecting, customer engagement, and strategic account management.
• Analyze customer needs and recommend modernization solutions, code-compliance upgrades, and technology enhancements that add value to their equipment and operations.
• Prepare estimates, proposals, and supporting documentation; negotiate contract terms that align with company objectives while meeting customer requirements.
• Manage the full sales cycle, including lead generation, pipeline management, contract execution, and accounts receivable follow-up.
• Partner closely with operations, field teams, and customers to ensure smooth project execution, customer satisfaction, and successful issue resolution.
• Monitor market trends and competitive activity, leveraging industry intelligence to identify opportunities and maintain a competitive advantage.
• Develop and execute sales and negotiation strategies that balance customer needs, competitive positioning, and company financial objectives.
• Build long-term relationships with building owners, property managers, consultants, and key decision-makers to drive repeat business and renewals.
• Participate in ongoing professional development to strengthen knowledge of company products, services, processes, and industry best practices.

What You Bring

• Bachelor's degree strongly preferred or minimum of 3 years of industry sales experience.
• Computer Skills: Microsoft Office Suite software, Lotus Notes, SAP preferred
• Excellent communication skills, both written and verbal
• Excellent organizational skills
• Good negotiation skills
• Must have good conflict resolution skills

What's in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave - 100% base pay for 6 consecutive weeks within first year of a child's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

We Elevate... Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Core Values

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Nearest Major Market: Baltimore