Sales Representative Member Account Manager

StretchLab - Hudson; Orange (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Commission on sales

Opportunities for growth

Job summary

StretchLab - Hudson is seeking a passionate and motivated Sales Representative to assist with membership sales and member retention. Responsibilities include managing the sales process, booking intro classes, and conducting facility tours. Strong communication and customer service skills are essential, along with a goal-oriented mindset. The position offers competitive compensation, opportunities for bonuses, and significant growth within the studio environment.

Qualifications

• Goal-oriented with an ability to achieve sales targets.
• Must be fluent in English and have excellent communication skills.
• Ability to learn and use software systems.

Responsibilities

• Assist the General Manager with the sales process.
• Book and confirm intro classes for new members.
• Conduct tours of the facility and build relationships with prospects.
• Manage the front desk and greet clients.
• Ensure the studio is clean and organized.

Skills

Sales skills

Communication skills

Customer service skills

Ability to work under pressure

Tools

ClubReady software

Job description

StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand!

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule

Position

The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.

Responsibilities

• Assist the General Manager with the sales process of lead generation, follow up, and close
• Book and confirm intro classes
• Manage the front desk to greet and check-in clients and prospects when they enter the studio
• Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants
• Maintain an acceptable level of personal sales production
• Emphasize and enforce the objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Ensure the studio is clean and tidy
• Other duties as assigned

Requirements

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
• Ability to learn and use the ClubReady software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Daily and/or occasional travel may be required

Compensation & Perks

• Competitive compensation based on experience
• Free or discounted memberships
• Commission paid on sales
• Opportunity for a bonus based on performance
• Huge opportunities for growth within the studios, including additional sales and management opportunities