Sales Representative (Internal) - TimberCity Worcester

The Building Company; Worcester (MA); On-site; USD 34,000 - 52,000; Full time

Job summary

The Building Company in Worcester is seeking a permanent Retail Operations Clerk to ensure fast, efficient processing and fulfillment of customer orders while upholding company standards. You will maintain stock levels, attend to customer requirements, resolve queries, and manage deliveries.

The role also covers admin, processing orders, quoting non-stock items, meeting deadlines, and delivering excellent service, all while promoting the company values and culture.

Qualifications

• Grade 12 and related schooling.
• 3 years’ retail sales experience in building/construction environments.

Responsibilities

• Maintain stock levels and accurate inventory.
• Attend to customer requirements and inquiries.
• Resolve customer queries promptly.
• Coordinate and manage delivery of goods to customers.
• Administer ordering and documentation tasks.
• Process customer orders efficiently.
• Quote non-stock items and responses to quotations.
• Meet delivery deadlines and service levels.
• Deliver excellent customer service at all times.
• Uphold and promote company values and culture.

Skills

Stock management

Customer service

Order processing

POS

Education

High School Diploma

Tools

POS systems

Job description

The Building Company

2026/06/26 Worcester

Job Reference Number: 70137231002

Department: TimberCity

Industry: Sales

Job Type: Permanent

Positions Available: 1

Salary: Market Related

The main purpose of the job is to ensure fast, efficient processing and fulfilling of customer orders, being ever mindful of company standards of appearance and behavior.

Job Responsibilities

• Maintain Stock levels
• Attend to Customer requirements
• Customer Queries resolution
• Managing the delivery of customer goods
• Manage Admin function
• Orders
• Manage Non-stock items quotations
• Meet Deliveries deadlines
• Customer service
• To uphold and promote the company values and culture.

Job Requirements

• Grade 12
• 3 year’s retail sales experience, in building/construction environment