Sales Representative Inside Account Mgmt

Lakeshore Recycling Systems; Rosemont (IL); On-site; USD 33,000 - 44,000; Full time

Job summary

Lakeshore Recycling Systems in Rosemont, IL is seeking a Sales Representative, Inside Account Manager to grow revenue by managing and retaining existing small to medium commercial accounts within the territory.

You will use Salesforce daily to document activities, conduct business reviews, renew service agreements, and identify opportunities for additional services while collaborating with operations to ensure client satisfaction.

Qualifications

• High school diploma required.
• Experience in account management, sales, or customer service preferred.
• Proven ability to exceed sales targets and build client relationships.
• Proficient in Salesforce or similar CRM and MS Office Suite.
• Ability to travel as required.

Responsibilities

• Manage assigned territory of small to medium commercial accounts.
• Utilize Salesforce daily to schedule and document activities.
• Conduct business reviews with customers to re-sell LRS’s value and identify opportunities.
• Develop and implement strategic plans to achieve retention and growth goals.
• Negotiate, update, and renew customer service agreements for profitability.
• Communicate rates, charges, and service strategies to maximize profitability.
• Stay current on market and competitive trends to anticipate customer needs.
• Generate leads for internal and external sales teams.

Skills

Account management

Sales

Customer service

Salesforce

Negotiation

Communication

MS Office

Education

High school diploma

Tools

Salesforce

MS Office Suite

Job description

#2426

The Company

LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment. Through our safe and innovative approach to waste diversion, LRS thrives on the passion and innovation of our employees to preserve and sustain the beauty of the towns, neighborhoods and communities that we serve.We are excited to hire candidates that align with our Vision and Values: To become the safest, most innovative waste recycler in the world by redefining the way the world views waste.
Live Safety Serve With Passion Innovate Relentlessly Engage With Integrity Build Community Be Accountable

Job Description

The Sales Representative, Inside Account Manager will be responsible for driving revenue growth by proactively managing and retaining relationships with existing small to medium sized customers within an assigned territory. The Sales Representative, Inside Account Manager will build strong relationships focused on achieving budgeted retention goals, develop and implement retention strategies, and secure updated contract agreements. The Sales Representative will be responsible for increasing revenue by selling the full suite of LRS services to our existing customer base.

Reports To

• Manage assigned territory of small to medium sized commercial accounts.
• Utilize Salesforce daily to schedule and document activities, develop detailed customer profiles, and track progress.
• Conduct business reviews with customer to re-sell LRS’s value proposition and identify opportunities for additional services.
• Develop and implement strategic plans to achieve annual retention and growth goals.
• Negotiate, update, and renew customer service agreements for account profitability.
• Effectively communicate rates, charges, and service strategies to maximize profitability.
• Stay current on market and competitive trends to anticipate customer needs.
• Meet regularly with sales leadership to review activity and opportunities.
• Develop industry and company knowledge for targeted revenue growth.
• Generate leads for internal and external new business sales teams.
• Respond swiftly to cancellation requests and maintain accurate customer information.
• Collaborate with the Operations team to address customer service issues.
• Build relationships by participating in company events and industry networking opportunities.

Requirements

• High school diploma.
• Valid driver’s license.
• Ability to travel as required.

Preferred Qualifications:

• 1+ year of experience in account management, sales, or customer service, ideally in the waste or a business services industry.
• Proven history of exceeding sales targets and building strong customer relationships.
• Excellent communication, negotiation, and people skills.
• Proficient in Salesforce or similar CRM platform and MS Office Suite.
• Ability to work independently and manage multiple priorities.
• Strong analytical and problem-solving skills.

Physical Demands / Environmental Factors

This is a fast paced and dynamic role that requires a high level of energy and a positive attitude. It is a collaborative environment with a team of experienced professionals who are passionate about sales and sustainability.

Physical Demands/Environmental Factors

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Occasionally required to stand and walk
• Must frequently lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus

Pay Range

$24.00 to $32.00

Location

Rosemont

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Lakeshore Recycling Systems is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please email [e-mail].

EEO is the Law