Sales Representative Inside Account Mgmt

LRS; Rosemont (IL); On-site; USD 33,000 - 44,000; Full time

Job summary

LRS is a leading waste and recycling solutions provider seeking an Inside Account Manager to drive revenue growth. You will manage and retain relationships with small to medium customers in an assigned territory, renew contracts, and sell the full suite of LRS services.

The role relies on Salesforce for activity tracking, negotiation skills, and building long-term customer partnerships while aligning with LRS's safety and service standards.

Qualifications

• 1+ year of experience in account management, sales, or customer service.
• Proven history of exceeding sales targets and building strong customer relationships.
• Excellent communication, negotiation, and people skills.
• Proficient in Salesforce or similar CRM and MS Office.

Responsibilities

• Be accountable for driving revenue growth by proactively managing and retaining relationships with existing small to medium sized customers within an assigned territory.
• Develop and implement retention strategies and secure updated contract agreements.
• Negotiate, update, and renew customer service agreements for profitability.
• Utilize Salesforce daily to schedule activities, build detailed customer profiles, and track progress.
• Collaborate with the Operations team to address customer service issues.
• Generate leads for internal and external new business sales teams.

Skills

Account management

Sales

Customer service

Salesforce

Education

High school diploma

Bachelor's degree

Tools

Salesforce CRM

MS Office Suite

Job description

LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment. Through our safe and innovative approach to waste diversion, LRS thrives on the passion and innovation of our employees to preserve and sustain the beauty of the towns, neighborhoods and communities that we serve. We are excited to hire candidates that align with our Vision and Values: To become the safest, most innovative waste recycler in the world by redefining the way the world views waste.

Live Safety

• Serve With Passion
• Innovate Relentlessly
• Engage With Integrity
• Build Community

Reports To

Inside Sales Leader

• Be Accountable, The Sales Representative, Inside Account Manager will be responsible for driving revenue growth by proactively managing and retaining relationships with existing small to medium sized customers within an assigned territory. The Sales Representative, Inside Account Manager will build strong relationships focused on achieving budgeted retention goals, develop and implement retention strategies, and secure updated contract agreements. The Sales Representative will be responsible for increasing revenue by selling the full suite of LRS services to our existing customer base.

• Manage assigned territory of small to medium sized commercial accounts.
• Utilize Salesforce daily to schedule and document activities, develop detailed customer profiles, and track progress.
• Conduct business reviews with customer to re-sell LRS's value proposition and identify opportunities for additional services.
• Develop and implement strategic plans to achieve annual retention and growth goals.
• Negotiate, update, and renew customer service agreements for account profitability.
• Effectively communicate rates, charges, and service strategies to maximize profitability.
• Stay current on market and competitive trends to anticipate customer needs.
• Meet regularly with sales leadership to review activity and opportunities.
• Develop industry and company knowledge for targeted revenue growth.
• Generate leads for internal and external new business sales teams.
• Respond swiftly to cancellation requests and maintain accurate customer information.
• Collaborate with the Operations team to address customer service issues.
• Build relationships by participating in company events and industry networking opportunities.

• High school diploma.
• Valid driver's license.
• Ability to travel as required.

Preferred Qualifications

• Bachelor's degree.
• 1+ year of experience in account management, sales, or customer service, ideally in the waste or a business services industry.
• Proven history of exceeding sales targets and building strong customer relationships.
• Excellent communication, negotiation, and people skills.
• Proficient in Salesforce or similar CRM platform and MS Office Suite.
• Ability to work independently and manage multiple priorities.
• Strong analytical and problem-solving skills.

Physical Demands / Environmental Factors

This is a fast paced and dynamic role that requires a high level of energy and a positive attitude. It is a collaborative environment with a team of experienced professionals who are passionate about sales and sustainability.

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Occasionally required to stand and walk
• Must frequently lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus

$24.00 to $32.00