Sales Representative Hybrid Remote

Surface Experts - Ann Arbor; Ann Arbor (MI); Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Job summary

A leading surface repair service provider in Ann Arbor is seeking an Outside Sales Representative who thrives in a fast-paced environment. You will build relationships with clients by educating them on repair solutions that save time and money. No experience is required as we provide training. A valid driver’s license and a clean record are necessary. Join us to help deliver exceptional customer service and grow your career in a supportive atmosphere.

Qualifications

• Valid driver's license with a clean record required.
• No prior sales experience needed, training provided.
• Preference for candidates with property or facilities management backgrounds.

Responsibilities

• Visit 10 to 15 properties daily to present repair solutions.
• Educate customers on the benefits of repairs versus replacements.
• Document activities in the CRM and ensure customer satisfaction.

Skills

Goal-oriented

Self-starter

Service-minded

Relationship-focused

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off
• Training & development

Do you get excited about growing with a new business? Do you value autonomy and yet can thrive in accountability? Do you enjoy meeting new people and solving problems every day? If so, this could be the role for you.

We are seeking a motivated and dynamic Outside Sales Representative to join our team. This role is ideal for individuals who thrive in a fast-paced environment and possess a strong ability to connect with clients. The Sales Representative will be responsible for driving sales growth through effective communication, relationship building, and strategic account management. The ideal candidate will have experience in outside sales, business development, and a passion for delivering exceptional customer service. We welcome applicants from all backgrounds.

What you'll do

• Visit 10 to 15 apartment communities, hotels, and commercial properties each workday
• Introduce property and maintenance teams to Surface Experts’ repair solutions
• Build trust by educating customers on how repairs save money and time compared to replacement
• Follow the sales process and document your activity in the CRM
• Coordinate with repair technicians and the franchise owner to ensure customer satisfaction

Who thrives in this role

• Goal-oriented, self-starter who is disciplined with our process
• Service-minded and relationship-focused
• Preference for candidates with property or facilities management backgrounds
• No prior sales experience required, we provide all training
• Valid driver’s license with a clean record and reliable transportation

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Vision

• To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
• Our goal is to be represented in every major metropolitan area and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Mission

• Our mission is to develop outstanding teams by investing in strong relationships.
• Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.

Values

• Serve Others
  • Put Relationships First
  • No Jerks
  • Be Humble
• Be a Problem Solver
  • Be Curious
  • Seek to Understand the Cause of the Problem
  • Work Smart
  • Constantly Improve
• Trust the Process
  • Be Organized
  • Be Teachable
  • Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.