Sales Representative E-commerce Logistics or Freight Forwarding

HappyGlobal Service; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

HappyGlobal Service in New York seeks an experienced Sales Representative to expand our e-commerce logistics and freight-forwarding footprint. You will develop new customers, build a sustainable pipeline, and generate profitable logistics bookings.

The role requires strong networking, the ability to work independently, and a track record of closing deals with logistics stakeholders. English proficiency is required; Chinese and English bilingual capability is a plus.

Qualifications

• Relevant sales experience in e-commerce logistics or freight forwarding is required.
• Demonstrated success in new-business development and customer acquisition.
• Existing customer relationships, industry networks, or a transferable book of business are strongly preferred.
• Strong understanding of logistics products, customer requirements, pricing considerations, and sales processes.
• Ability to work independently and consistently develop new opportunities.
• Strong communication, negotiation, presentation, and relationship-management skills.

Responsibilities

• Develop new business within the e-commerce logistics or freight-forwarding market.
• Identify, approach, and qualify prospective customers.
• Build strong relationships with customer decision-makers and logistics stakeholders.
• Understand customers’ transportation and supply-chain requirements and develop suitable logistics solutions.
• Manage opportunities through the full sales cycle, including prospecting, solution development, quotation, negotiation, and closing.
• Grow revenue and bookings from new and existing accounts.
• Coordinate with operations and other internal teams to ensure successful customer onboarding and service delivery.
• Maintain accurate pipeline, customer activity, and sales-performance information.
• Monitor market trends, competitor activity, customer segments, and relevant trade lanes.
• Attend customer meetings and industry events as required.

Skills

Sales experience

New-business development

Client relationships

Negotiation

Communication

Job description

We are expanding its sales presence in the New York market and is seeking an experienced Sales Representative with a background in either e-commerce logistics or freight forwarding. The successful candidate will be responsible for developing new customers, building a sustainable sales pipeline, and generating profitable logistics business. Candidates with an established industry network, existing customer relationships, or a demonstrated ability to bring in bookings will be strongly preferred. The final position level may be adjusted based on the candidate’s experience and may include Sales Representative, Sales Supervisor, Sales Manager, or Senior Sales Manager.

Responsibilities

• Develop new business within the e-commerce logistics or freight-forwarding market.
• Identify, approach, and qualify prospective customers.
• Build strong relationships with customer decision-makers and logistics stakeholders.
• Understand customers’ transportation and supply-chain requirements and develop suitable logistics solutions.
• Manage opportunities through the full sales cycle, including prospecting, solution development, quotation, negotiation, and closing.
• Grow revenue and bookings from new and existing accounts.
• Coordinate with operations and other internal teams to ensure successful customer onboarding and service delivery.
• Maintain accurate pipeline, customer activity, and sales-performance information.
• Monitor market trends, competitor activity, customer segments, and relevant trade lanes.
• Attend customer meetings and industry events as required.

Qualifications

• Relevant sales experience in e-commerce logistics or freight forwarding is required.
• Demonstrated success in new-business development and customer acquisition.
• Existing customer relationships, industry networks, or a transferable book of business are strongly preferred.
• Strong understanding of logistics products, customer requirements, pricing considerations, and sales processes.
• Ability to work independently and consistently develop new opportunities.
• Strong communication, negotiation, presentation, and relationship-management skills.
• English proficiency is required.
• Chinese and English bilingual capability is an advantage but is not mandatory.
• Candidates must already be legally authorized to work in the United States without current or future employment sponsorship.

Required Skills

• Relevant sales experience in e-commerce logistics or freight forwarding.
• New-business development and customer acquisition.
• Understanding of logistics products, customer requirements, pricing considerations, and sales processes.
• Ability to work independently and consistently develop new opportunities.
• Communication, negotiation, presentation, and relationship-management skills.

Preferred Skills

• Existing customer relationships, industry networks, or a transferable book of business.
• Chinese and English bilingual capability.

Equal Opportunity Statement

We are committed to providing equal employment opportunities to all employees and applicants and to creating an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Why Join Us

• Opportunity to help expand an international logistics business in the New York market.
• Position level may be matched to the successful candidate’s experience and commercial capabilities.
• Exposure to international customers and cross-border logistics opportunities.
• Potential career growth as the regional business continues to expand.