Sales Representative- CSG

Ace Hardware Corporation; Hilton Head Island (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

Ace Hardware Corporation is looking for a skilled Sales Representative to drive growth in the Commercial Services Group. This role involves identifying and securing new customer accounts, while maintaining outstanding service for existing clients. Successful candidates will excel in building relationships and generating sales through effective communication and innovative strategies.

The position requires proficiency in Microsoft applications and a commitment to customer satisfaction. A valid driver's license is mandatory, and knowledge of hardware or construction products is preferred.

Qualifications

• Proven experience in sales, account development, or business-to-business customer acquisition preferred.
• Strong ability to generate new business leads and close sales.
• Excellent communication, negotiation, and relationship-building skills.

Responsibilities

• Actively prospect, identify, and acquire new customer accounts.
• Develop and maintain strong relationships with new and existing customers.
• Engage and communicate effectively with customers and internal teams.

Skills

Sales experience

Customer relationship management

Communication skills

Negotiation skills

Organizational skills

Education

High school diploma

Some college education

Tools

Microsoft Word

Microsoft Excel

Online research tools

Job description

Position Summary

The Sales Representative plays a key role in driving the

growth of the Commercial Services Group by identifying, pursuing, and securing

new customer accounts while maintaining outstanding service and support for

existing clients. This position is responsible for building long-term customer

relationships, generating sales, and expanding the company’s market presence

through proactive outreach and account development.

The Sales Representative will also assist with product sourcing, pricing, and

order coordination, while supporting the overall goals and operations of the

CSG department.

Major Responsibilities

• Actively prospect, identify, and acquire new customer accounts
• Develop and maintain strong relationships with new and existing customers, ensuring satisfaction and repeat business
• Engage and communicate effectively with customers, vendors, and internal teams
• Promote CSG’s product and service capabilities, conducting in‑person visits, presentations, or demonstrations as needed
• Collaborate with management to develop new sales strategies and marketing initiatives to drive growth
• Assist with sourcing and securing products as assigned by management or requested by customers
• Maintain and update internal inventory systems, including item setup, SKU management, and returns
• Execute daily operational goals and priorities assigned by management
• Participate in processing and tracking new orders to ensure timely delivery and customer satisfaction
• Maintain up‑to‑date knowledge of company products, pricing, and promotions

Minimum Requirements

• Proven experience in sales, account development, or business-to-business customer acquisition preferred
• Strong ability to generate new business leads and close sales
• Excellent communication, negotiation, and relationship‑building skills
• High level of organization, attention to detail, and ability to manage multiple priorities
• Commitment to delivering excellent service and customer satisfaction
• Proficiency in Microsoft Word, Excel, and online research tools
• Knowledge of hardware, construction, or maintenance‑related products preferred, with a willingness to learn
• Education: High school diploma required, some college preferred
• Valid Driver’s License required

Physical Requirements

• Must be able to lift up to 50 pounds
• Ability to move and handle boxes of merchandise as needed
• Job responsibilities may change based on the needs of the business