Sales Representative

Lithia & Driveway; Roseburg (OR); On-site; USD 38,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Vehicle Purchase Discounts

Job summary

Lithia & Driveway in Roseburg, OR is seeking a Sales Representative to greet customers, present vehicles, and facilitate test drives. This commission-based role rewards performance with earnings tied to sales and customer satisfaction.

You will build relationships, follow up with prospects, and hand off purchases to the service team to ensure a smooth customer experience. Applicants should have strong communication skills, a customer-first attitude, and the ability to work a flexible schedule

Qualifications

• High school diploma or equivalent required.
• Strong customer-first mindset and communication skills.
• Ability to build and maintain customer relationships.

Responsibilities

• Greet customers in a friendly, professional manner.
• Provide vehicle presentations and demonstrations.
• Schedule and coordinate customer appointments and test drives.
• Develop and prospect new business; enter customer data into CRM.
• Follow up with prospects and maintain relationships to meet needs.

Skills

Customer service

Communication

Relationship building

Interpersonal skills

Follow-up

Education

High School diploma or equivalent

Tools

CRM software

Job description

Dealership:L0063 Lithia Chrysler Dodge Jeep Ram Fiat of RoseburgLithia Chrysler Jeep Dodge Ram Fiat of RoseburgHiring: Sales RepresentativePay: Commission based pay plan.Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.Why Join Our Team?Join a team where you can build a rewarding career while helping customers find the right vehicle for their lifestyle and budget. At Lithia Chrysler Dodge Jeep Ram Fiat of Roseburg, you'll have access to a strong selection of new and pre-owned vehicles, including popular Jeep SUVs and Ram trucks, giving you plenty of opportunities to connect customers with the right vehicle.What You'll DoGreet customers in a prompt, friendly and professional manner.Provide professional product presentations to all customers.Offer and accompany customers on vehicle demonstration ride(s).Develop and prospect new business continuously.Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.Schedule customer appointments daily.Assist customer during write up process ensuring it is a non-confrontational experience.Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.Attend and actively participate in daily sales and training meetingsPractice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.Upon sale, introduce customer to Service department following Sales 2 Service process.Train assigned salesperson for 60 days daily on your store's sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.What You'll BringPrevious automotive or sales experience is a plus, but we're willing to train the right candidateA customer-first attitude and a genuine desire to help people find the right vehicleStrong communication, relationship-building, and interpersonal skillsA motivated, goal-oriented mindset with the drive to succeed in a commission-based environmentConfidence, professionalism, and a positive attitudeStrong follow-up skills and the ability to build lasting customer relationshipsAcceptable driving record and a valid driver's license in your state of residence.Total RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.