Sales Representative

Spectrum; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at a leading telecommunications company, where you'll engage with customers through innovative door-to-door sales strategies. In this role, you'll be responsible for enhancing the customer experience while meeting ambitious sales goals. Your ability to communicate effectively and your knowledge of communication technologies will be key as you generate revenue and expand service offerings. This position offers a unique opportunity to work outdoors and connect with customers in your community, making a tangible impact on their lives. If you're eager to develop your sales skills in a supportive environment, this role is perfect for you.

Qualifications

• Knowledge of cold call sales skills and clear communication.
• Valid driver's license and ability to travel to assigned territories.

Responsibilities

• Support efforts to enhance customer experience and meet sales goals.
• Solicit residential customers through door-to-door and lobby events.

Skills

Cold call sales skills

Persuasion

Clear communication skills

Ability to travel

Ability to work outside

Education

High School Diploma or equivalent work experience

Tools

Computer operating systems

Consumer and commercial communications devices

Computer software applications

Job description

JOB SUMMARY

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio.
• Solicits residential customers through door-to-door solicitation and lobby events.
• Generates incremental revenue from existing customers by adding new/additional services.
• Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved.
• Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions.
• Attends and actively contributes to sales meetings and training programs.
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders, and sales reporting.
• Collect and account for funds and provide receipts according to Company policy and guidelines.

REQUIRED QUALIFICATIONS

Required Skills/Abilities & Knowledge

• Knowledge of cold call sales skills, persuasion, and clear communication skills.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Ability to work outside for extended periods in any season and/or during inclement weather.
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications.
• Valid driver's license with a satisfactory driving record within Company required standards.

Required Education

• High School Diploma or equivalent work experience.

Required Related Work Experience and Number of Years

• Experience in sales or customer service – 0 to 6 months.

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities & Knowledge

• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals.
• Knowledge of cable or telecommunications services.
• Experience with consumer education of products and services.
• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.

Preferred Related Work Experience and Number of Years

Sales or relevant work experience – 1+.