Sales Representative (Bilingual Spanish)

Charter Communications; West Chatsworth (CA); Vor Ort; USD 33.200 - 66.000; Vollzeit

Benefits dieser Stelle

Comprehensive pay and benefits package

Commission earnings potential

Opportunities for advancement

Zusammenfassung

Charter Communications is hiring for a role that involves selling products and services through door-to-door solicitation and building relationships with property managers in West Chatsworth, California.

The ideal candidate will possess knowledge of sales techniques, excellent communication skills, and be bilingual in Spanish. This position offers a base pay between $33,200 and $66,000, with additional commission earnings starting at $45,000.

As part of our team, you'll help ensure customers are connected to essential services and experiences.

Qualifikationen

• Experience in sales or customer service – 0 to 6 months.
• Ability to travel using a reliable personal vehicle.
• Ability to work outside for extended periods in any season.
• Familiarity with computer operating systems and applications.

Aufgaben

• Support efforts to enhance the customer experience.
• Meet established monthly sales goals and increase sales volume.
• Solicit residential customers through door-to-door sales.
• Generate revenue by adding new services to existing customers.
• Resolve customer complaints to ensure satisfaction.

Kenntnisse

Cold call sales skills

Persuasion

Clear communication skills

Bilingual – Spanish

Ausbildung

High School Diploma or equivalent work experience

Tools

PDA

Smartphones

Routers

Modems

Wireless devices

Jobbeschreibung

This role requires the ability to work lawfully in the U.S. without employment‑based immigration sponsorship, now or in the future.

Sells products and services to customers in assigned non‑bulk multi‑dwelling unit (MDU) areas/properties with 20+ doors through door‑to‑door solicitation, lobby events, and by building strong relationships with property managers.

Major Duties and Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Meet established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
• Solicit residential customers through door‑to‑door solicitation, lobby events, and by building/maintaining strong relationships with property management
• Generate incremental revenue from existing customers by adding new/additional services
• Respond to customer problems and complaints according to established company policy; follow through to ensure issues are satisfactorily resolved
• Maintain a well‑informed knowledge base of competitors activities throughout assigned territory; inform manager of any changing competitive pricing programs or marketing directions
• Attend and actively contribute to sales meetings and training programs
• Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collect and account for funds and provide receipts according to company policy and guidelines

Required Qualifications

• Knowledge of cold call sales skills, persuasion, and clear communication skills
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
• Ability to work outside for extended periods in any season and/or during inclement weather
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
• Valid driver’s license with a satisfactory driving record within company required standards

Required Education

High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years

Experience in sales or customer service – 0 to 6 months

Preferred Qualifications

• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience with consumer education of products and services
• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required
• Bilingual – Spanish

Preferred Related Work Experience and Number of Years

Sales or relevant work experience – 1+

Working Conditions

• Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
• Must be able to lift 10–20 pounds for 20–30 feet (digital boxes, etc.)
• Exposure to moderate noise levels
• Must be able to work evenings and weekends
• Variable hours: may include weekends, holidays, and split days off

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

The base pay for this position generally is between $33,200.00 and $66,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive‑based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $45,000.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.

We're committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.