Senior Sales Representative

Charter Communications Holding Co LLC; Blue Ash (OH); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum in Ohio is hiring for a door-to-door sales role focused on acquiring customers in non-bulk MDUs with 49 or fewer doors. You will use a consultative approach to understand customer needs and drive new acquisitions.

Expect a competitive base salary plus lucrative incentives, with total compensation potentially exceeding $100,000 per year. The role includes evenings, weekends, and outdoor work, offering a rewarding, long-term career path.

Qualifications

• High School diploma or equivalent work experience.
• 0-6+ months of sales or customer service experience.
• Knowledge of cold call sales techniques and persuasive communication.

Responsibilities

• Drive new customer acquisition through door-to-door sales in MDUs with 49 doors or fewer.
• Meet monthly sales targets and penetration goals within the MDU portfolio.
• Generate incremental revenue by adding Spectrum services to existing customers in assigned properties.
• Respond to customer problems and complaints according to company policy, using tools and resources, and follow through to ensure issues are resolved.
• Attend and contribute to sales meetings and training; apply learnings to improve results.

Skills

Cold calling

Persuasive communication

Territory travel

Outdoor work

Tech familiarity

Valid driver’s license

Education

High School Diploma

Tools

Smartphones

Routers

Wireless equipment

Computer software

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine building meaningful connections byhelping connectpeople and communities byacquiringnew residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with49 or fewerdoors. Achieve this exclusively through door-to-door sales of Spectrum’s connectivity services, using a consultative sales approach to understand customer needs and consistently meet or exceed assigned sales performance targets. Join Spectrum and unlock your potential with a competitive base salary,plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! Andthat’snot all, enjoy free and discounted Spectrum services likeinternet, TV, and mobile while building a long and rewarding career.

HowYou’llMake an Impact

• Drive new customer acquisition by conducting door-to-door sales in assigned non-bulk multi-dwelling unit properties with 49 or fewer doors.
• Actively and consistently support all efforts to simplify and enhance customer experience.
• Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance.
• Generate incremental revenue from existing customers by adding new oradditionalSpectrum services within assigned properties.
• Respond to customer problems and complaints according to established company policy, usingappropriate toolsand resources, andfollowthrough to ensure issues are satisfactorily resolved.
• Maintain a well-informed knowledge base of competitors’ activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions.
• Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.
• Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and requiredtimeframes.
• Collect and account for funds and provide receipts according to Company policy and guideline

Working Conditions

• Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
• Must be able to lift 10-20 pounds for 20 – 30 feet (digital boxes, etc.)
• Exposure to moderate noise levels
• Must be able to work evenings, weekends, holidays, and split days off

WhatYou’llBring to Spectrum

Required Qualifications

Education

• High School Diploma or equivalent work experience

Experience

• 0-6+ months of sales or customer service experience

Skills

• Knowledge of cold call sales techniques and persuasive communication
• Ability to travel within assigned territories using a reliable personal vehicle, including during inclement weather
• Capacity to work outdoors for extended periods in any season or weather
• Familiarity with computer operating systems, consumer and commercial communications devices such as smartphones, routers and wireless equipment, and computer software applications
• Valid driver’s license with a satisfactory driving record meeting Spectrum standards

Preferred Qualifications

Experience

• 1+ years of sales or related work experience

Skills

• Understanding of communications technologies and services, particularly da