Sales / Project Coordinator

FASTSIGNS Oakland; Oakland (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

FASTSIGNS Downtown Oakland is seeking a Sales / Project Coordinator to join our on-site team in Oakland, CA. You will manage customer inquiries, provide product information, and prepare quotes and proposals to support sales activities.

Daily duties include tracking project timelines, coordinating production details, maintaining customer records, following up on leads, and coordinating installations and deliveries.

Qualifications

• Strong project coordination skills and ability to manage multiple tasks simultaneously.
• Analytical skills to interpret customer needs, review specs, and ensure accurate quotes.
• Excellent customer service with focus on responsiveness and problem solving.
• Clear, professional communication with customers, vendors, and internal teams.
• Sales skills including lead follow-up and upselling appropriate solutions.
• Proficiency with office software (CRM systems, spreadsheets).
• Experience in signage/printing environment preferred; high school diploma or equivalent required.

Responsibilities

• Manage incoming customer inquiries and provide product and service information.
• Prepare quotes and proposals to support sales activities.
• Track project timelines and coordinate production details.
• Communicate with internal teams to ensure orders are accurate and on schedule.
• Maintain customer records and follow up on leads.
• Coordinate installations and deliveries and resolve issues promptly.
• Assist showroom displays and support marketing efforts.

Skills

Project coordination

Analytical skills

Customer service

Communication

Sales

Office software

Education

High school diploma or equivalent

Tools

CRM systems

Spreadsheets

Job description

FASTSIGNS Downtown Oakland is a visual communications partner that helps organizations transform their ideas into impactful signage and graphics. Since 1995, the team has been creating custom exhibits, banners, digital prints, and other visual marketing solutions that make a lasting impression. The company specializes in ADA-compliant signage, wayfinding systems, and accessible design to ensure messages are clear and inclusive. Located in the Bay Area, FASTSIGNS Downtown Oakland supports a wide range of clients with tailored solutions that tell each brand’s story effectively.

Role Description

The Sales / Project Coordinator is a full-time, on-site role based in Oakland, CA. This role manages incoming customer inquiries, provides product and service information, and prepares quotes and proposals to support sales activities. The coordinator tracks project timelines, organizes production details, and communicates with internal teams to ensure orders are accurate and on schedule. Daily responsibilities include maintaining customer records, following up on leads, coordinating installations and deliveries, and resolving issues promptly and professionally. The role also involves assisting with showroom displays, supporting marketing efforts, and contributing to a positive, collaborative work environment.

Qualifications

• Candidates should possess strong Project Coordination skills, including organizing tasks, managing timelines, and overseeing multiple projects simultaneously.
• Candidates should possess solid Analytical Skills to interpret customer needs, review specifications, and ensure accurate quotes and project details.
• Candidates should possess excellent Customer Service skills focused on responsiveness, problem-solving, and building long-term client relationships.
• Candidates should possess clear and professional Communication skills for interacting with customers, vendors, and internal team members.
• Candidates should possess Sales skills, including lead follow-up, upselling appropriate solutions, and supporting the achievement of sales targets.
• Additional beneficial qualifications include proficiency with office software (e.g., CRM systems, spreadsheets), attention to detail, and basic understanding of signage, printing, or visual marketing.
• Previous experience in a customer-facing, project-based, or signage/printing environment is preferred; a high school diploma or equivalent is required, and further education in business, marketing, or related fields is a plus.