Sales Professional - Outside Sales

Service Corporation International; Wheat Ridge (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Join an established industry player dedicated to celebrating lives and supporting families during difficult times. As a Sales Advisor, you will play a crucial role in providing exemplary personalized service while generating revenue for the cemetery. This position involves prospecting, building relationships, and offering solutions tailored to each family's unique needs. With a focus on teamwork and collaboration, you will work closely with funeral directors and staff to ensure high-quality service. If you are passionate about making a difference and thrive in a customer-focused environment, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Savings Plan

Employee Assistance Program

Short-Term Disability

Long-Term Disability

Life Insurance

Flexible Spending Accounts

Qualifications

• High school diploma or equivalent is required.
• 1-2 years of customer service or sales experience preferred.

Responsibilities

• Serve client families by making cemetery arrangements.
• Network and build community relationships for lead generation.
• Respond to client inquiries with professionalism and empathy.

Skills

Customer service skills

Empathy and respect

Communication skills

Sales skills

Education

High school diploma or equivalent

1-2 years of college or equivalent

Tools

Computer skills

Job description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. Sales Advisor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.

Lead Generation

• Holds self-accountable for prospecting a minimum of 1-2 hours each day

• Obtains referrals from families served by the location

• Networks and builds community and civic relationships

• Explains and presents presentations to families served and referred families

• Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

• Responds to client inquiries in a timely, respectful, sensitive and professional manner

• Connects with families through listening, honest communication and genuine concern

• Develops an understanding of each family’s unique needs and offers solutions that provide value to them

• Stays in touch with families to ensure satisfaction

• Prepares for all appointments and performs all procedures with professionalism and attention to detail

• Follows through on all customer problems and requests

• Builds trust-based relationships to earn the right to ask for referrals

• Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork

• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future

• Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service

• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales

• Shares family concerns with rest of the SCI team

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent

• 1-2 years of college or an equivalent of education and experience

Experience

• High school equivalency and 1-2 years of college or an equivalent of education and experience

• 1-2 years of customer service or sales industry experience preferred

Licenses

• Current state/province issued driver’s license with an acceptable driving record

• Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

• Must be able to pass the Company’s internal presentation certification within thirty days of hire

• Ability to work a number of evenings and or weekends every month

• Ability to drive frequently

• Ability to obtain and maintain an insurance license if required by state/province

• Flexible hours but, at times must have the ability to work up to 12 hours in a day

• Ability to treat others with empathy and respect

• Knowledge of computers and some software

• Customer service skills

Compensation: $14.42 phr

Role earns monthly commissions. Incumbents third year total earnings average $100,000

Benefits: Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care) ,Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program

#SCI

Postal Code: 80033

Category (Portal Searching): Sales

Job Location: US-CO - Wheat Ridge

Job Profile ID: S00121

Time Type: Full time

Location Name: Olinger Crown Hill Mortuary & Cemetery